East Street Clinic PMB Contact Details

East Street Clinic in Pietermaritzburg is not a standalone facility. The KwaZulu-Natal Department of Health registers it as one of the two sites of East Boom Street CHC, a Community Health Centre in the Umgungundlovu district. The department publishes separate telephone numbers for each of the two sites, so the number you want depends on which building you mean.

Official contact channels

East Street site: 033 342 6021 or 033 342 6022
Boom Street site: 033 342 1563 or 033 897 8912
Registered facility name: East Boom Street CHC, Umgungundlovu district
National emergency numbers: 10177 for an ambulance, or 112 from a mobile on any network

Ask for the East Street site by name when you call. Because the two sites share one facility registration, a switchboard answer does not tell you which building you have reached, and appointments are not interchangeable between them.

Be careful with numbers copied from business directories for this clinic. Several list 033 342 8209 for East Street Clinic, which is not among the numbers the department publishes for this facility. The 033 342 6021 and 033 342 6022 pair is what appears in the official Community Health Centre listing.

Services and responsibilities

Registered as a Community Health Centre, which carries a wider service load than a small clinic
Run by the KwaZulu-Natal Department of Health as a provincial facility, not by Msunduzi Local Municipality
Dental services in the area are supported by visiting Northdale Hospital staff, who also cover East Street Clinic, so dental availability depends on when those staff are on site
The department names a facility contact person for the CHC, currently Dr S Chetty

The visiting dental arrangement is worth planning around. Northdale Hospital states that its dental staff also work at East Street Clinic and several other institutions, and that its own dental service runs short-staffed during those visits. Phone ahead rather than arriving for dental care on spec.

Office and address information

Postal address for the facility: PO Box 4018, Willowton, Pietermaritzburg
Published physical address: 541 Boom Street, Pietermaritzburg, which is the Boom Street site
The department publishes no separate street address for the East Street site, only its telephone numbers
District: Umgungundlovu, KwaZulu-Natal

Do not drive to 541 Boom Street expecting the East Street site. That address belongs to the other half of the same facility. If you have been referred specifically to East Street, confirm the street address on 033 342 6021 before you travel.

Applications and escalation

Raise a problem with the site first on its own number and ask for it to be logged with a reference
Escalate to the KwaZulu-Natal Department of Health, which is the responsible authority for this facility
Use the registered name East Boom Street CHC in writing, and say which of the two sites you attended
Beyond the province, complaints about a health establishment go to the Office of Health Standards Compliance and the Health Ombud, whose current contact details are published on their own site

The department lists a named individual as the facility contact, and the only email address it publishes for this CHC is that person personal work mailbox, so it is not reproduced here. Use the published telephone numbers, or the provincial complaint channels, rather than writing to an individual.

Sources

KwaZulu-Natal Department of Health Community Health Centre listing, kznhealth.gov.za, read 3 September 2026
Northdale Hospital services page, www2.kznhealth.gov.za, read 3 September 2026