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Ethafeni Clinic Contact Details

Verified 3 September 2026Updated 5 October 2026Official source onlyIndependent directoryPublished by Silas T Nkoana, Cape TownReport a wrong number

Ethafeni Clinic’s reception number is 011 999 4381, dialled in full; the City of Ekurhuleni prints it without the dialling code as 999-4381, so the bare municipal listing will not connect on its own. The reliable first call is the Ekurhuleni Service Call Centre on 0860 543 000. Ethafeni Clinic is a City of Ekurhuleni primary health care clinic in Ethafeni Park, open Monday to Friday 08:00 to 16:30.

Ethafeni Clinic contact numbers

  • Ekurhuleni Service Call Centre: 0860 543 000, the route that connects reliably
  • Clinic reception, exactly as the City prints it: 999-4381
  • Dialled in full that is 011 999 4381, on the same 011 999 exchange the City prints in full elsewhere in this clinic entry
  • Life threatening emergencies: 10177, or 011 458 0911, or 112 from a mobile on any network

The missing dialling code is not a typing error. Of the 81 clinic rows in the City directory, 43 print the reception number without a usable dialling code, either as a bare extension like 999-4381 or with the leading zero stripped. If a municipal clinic number looks too short, that is why, and the 011 prefix is what is missing.

If you only need to reach the health service rather than this specific building, the Service Call Centre on 0860 543 000 is the safer first call. It is a full number, it is published in the City site footer, and it can route you.

Ethafeni Clinic hours and address

The clinic is at 43 Bennin Street, Ethafeni Section, Ethafeni Park. The City table spells the street as Bennin Steet. Operating times are Monday to Friday, 08:00 to 16:30, and the City lists no weekend or public holiday hours for this clinic.

Arrive well before closing rather than at 16:30. Weekday-only hours with a mid-afternoon close mean the queue is normally capped some time before the doors shut.

What this clinic offers and what it does not

  • Municipal primary health care clinic services, delivered under the City Health and Social Development function
  • The City publishes a Childhood Immunisation Schedule alongside its clinic directory, which sets out which immunisations are due at which ages
  • Substance abuse care is handled at separate dedicated centres rather than at a clinic like this one

A primary health care clinic is not an emergency unit. For anything life threatening, use 10177 or 112 rather than the clinic number, because a clinic operating on weekday hours will not answer outside them.

Complaining about Ethafeni Clinic

The first escalation is the Ekurhuleni Service Call Centre on 0860 543 000, with the date of your visit and the clinic name. The City lists the Manager Nursing Services post for this clinic as vacant, so there may be no named facility-level manager to escalate to. Beyond the municipality, complaints about a health establishment go to the Office of Health Standards Compliance and the Health Ombud, whose current contact details are published on their own site.

The vacant post matters in practice. Where the facility-level escalation seat is empty, a complaint left with the clinic can sit unowned, so log it through the call centre and keep the reference number.

Frequently asked questions

What is the Ethafeni Clinic contact number?

Clinic reception is 011 999 4381 when dialled in full; the City directory prints it without the dialling code as 999-4381. The Ekurhuleni Service Call Centre on 0860 543 000 connects reliably and can route you.

What are Ethafeni Clinic’s operating hours?

Monday to Friday, 08:00 to 16:30. The City lists no weekend or public holiday hours for this clinic.

Where is Ethafeni Clinic?

43 Bennin Street, Ethafeni Section, Ethafeni Park. The City table spells the street as Bennin Steet.

Why does the Ethafeni Clinic number look too short?

Because the City directory prints it without the dialling code: 999-4381 instead of 011 999 4381. Of the 81 clinic rows in the directory, 43 print the reception number that way.

Is Ethafeni Clinic an emergency unit?

No. It is a weekday primary health care clinic. For anything life threatening, call 10177, 011 458 0911, or 112 from a mobile.

Sources

  • City of Ekurhuleni Clinics and Rehab Centres directory, ekurhuleni.gov.za, read 3 September 2026
  • City of Ekurhuleni site footer contact numbers, ekurhuleni.gov.za, read 3 September 2026