Healthcare · Contact details
Dis-Chem Castle Gate Contact Details
Call Dis-Chem Castle Gate on 012 574 0485. The dispensary email is castlegatedispensary@dischem.co.za and the dispensary WhatsApp is 060 706 3545. The store is Shop 23 in the Castle Gate Lifestyle Centre at 478 Koedoesnek Ave, Erasmus Park, and on weekdays it stays open until 19:00 (from 09:00).
Castle Gate, Erasmuskloof contact details at a glance
| Route | Details |
|---|---|
| Store phone | 012 574 0485 |
| Dispensary WhatsApp | 060 706 3545 |
| Dispensary email | castlegatedispensary@dischem.co.za |
| Address | Shop 23, Castle Gate Lifestyle Centre, 478 Koedoesnek Ave, Erasmus Park, Pretoria |
| Weekdays | 09:00 to 19:00 |
| Saturday and public holidays | 09:00 to 17:00 |
| Sunday | 09:00 to 16:00 |
| National Careline | 0860 347 243 |
Evening and public-holiday shopping at Castle Gate
The 19:00 weekday close is the main reason to choose Castle Gate over its neighbours. Elarduspark, 1.8 km away at The Park Shopping Centre (012 345 1110), shuts at 14:00 on Sunday, while Castle Gate carries on to 16:00. Public holidays are listed as 09:00 to 17:00, the same as a Saturday, but Dis-Chem adds that you should contact the store for detailed holiday hours.
DeliverD, the clinic and Click & Collect
This branch runs DeliverD, Dis-Chem’s delivery service, from 09:00 to 16:30 Monday to Saturday and 09:00 to 13:00 on Sunday and public holidays. Click & Collect orders can also be picked up here.
The clinic works 09:00 to 17:00 on weekdays. On Saturday it is open 09:00 to 16:00 at the end and beginning of the month, by appointment. It is closed on Sunday and public holidays.
If Castle Gate cannot help
Try The Club Surgical in Hazelwood (012 612 0013) or Menlyn Park (012 003 0108), which trades until 18:00 on Sunday. Store-level problems that stay unresolved go to the Careline; the Dis-Chem contact details page lists every national route, and the healthcare directory covers other providers.
Frequently asked questions
What is the Dis-Chem Castle Gate email address?
The dispensary mailbox is castlegatedispensary@dischem.co.za. Use it for dispensary matters such as repeat prescriptions; store and product queries go to the store on 012 574 0485 or the Careline on 0860 347 243.
How late is Dis-Chem Castle Gate open?
Until 19:00 Monday to Friday, 17:00 on Saturday and 16:00 on Sunday.
Does the Castle Gate clinic open on Saturday?
Only around month end and month start, 09:00 to 16:00, on appointment. The clinic is closed on Sunday and public holidays.
Does Dis-Chem Castle Gate deliver?
Yes. This branch runs DeliverD from 09:00 to 16:30 Monday to Saturday and 09:00 to 13:00 on Sunday and public holidays, and Click & Collect orders can be picked up here.
Sources
- Dis-Chem store locator entry: dischem.co.za/castle-gate-pharmacy
- Dis-Chem national contacts: dischem.co.za/contact-us
- read 2026-09-28