Healthcare · Contact details
Wentworth Hospital Contact Details
The Wentworth Hospital contact number for emergencies is 031 467 0170, the casualty line. The main switchboard is affected by cable theft, so the hospital publishes direct department numbers instead: the matron’s office is 031 467 0209 and admin is 031 467 1451. The hospital is at 1 Boston Road, Jacobs, Durban.
Wentworth Hospital Durban contact numbers
| Department | Number |
|---|---|
| Accident and Emergency | 031 467 0170 |
| OPD Acute | 031 467 0032 |
| OPD Chronic | 031 467 5620 |
| Pharmacy | 031 467 0230 |
| Matron’s office | 031 467 0209 |
| Rehabilitation | 031 467 0040 |
| Admin department | 031 467 1451 |
| Supply chain and finance | 031 467 0646 |
| Ward C5 | 031 467 0293 |
| Wards D2, C1 and C2 | 031 467 0471 |
The hospital posted a notice dated 10 June 2026 saying it was experiencing a problem with its telephone lines because of cable theft, and gave the list above as the numbers to use in the meantime. If the number you have always used simply rings, that is why; work down this list instead. Phone the department you actually need rather than a general number, because the switchboard cannot be relied on while the line fault lasts.
Where Wentworth Hospital is and its visiting hours
| Physical address | 1 Boston Road, Jacobs, Durban |
|---|---|
| Postal address | Private Bag, Jacobs, 4026 |
| Visiting hours | Monday to Sunday, 14:00 to 15:00 and 18:30 to 19:30 |
| District | eThekwini health district |
| KZN Health operations centre | 0800 205 334 |
Visiting hours are the same every day, including weekends, in two short sessions. Wards can close visiting during ward rounds or an incident, so phone the ward number in the first table before travelling if the patient’s condition is serious. Arrive well before the end of a session, as the evening one is only an hour long.
Which areas Wentworth Hospital serves
Wentworth is a district hospital, not a central one, and it works on a referral system: patients come through their local clinic or from a regional hospital rather than walking in for specialist care. The catchment areas it lists are Hillary, Seaview, Wentworth, Austerville, Yellowwood Park, Chesterville, Cato Manor, Bluff, Clairwood, Montclair, Jacobs, Lamontville, Umbilo, Woodlands and Merebank.
If you live outside those areas, your own clinic refers you to the district hospital that covers you. Emergencies are different: casualty on 031 467 0170 treats what arrives. Take the referral letter from the clinic or referring hospital, your ID and the patient’s clinic card; without the referral, a non-emergency visit is usually sent back to the clinic.
Wentworth Hospital departments and services
- Accident and emergency.
- Outpatients, split into acute and chronic, each with its own number in the table above.
- TB clinic.
- Pharmacy.
- Physiotherapy and rehabilitation.
- Staff residence and recreational facilities on the site.
Chronic medicine collections go through OPD Chronic on 031 467 5620 and the pharmacy on 031 467 0230. Ask which one holds your script before you queue.
The hospital describes its mission as providing a sustainable, integrated and comprehensive service, keeping a healthy and safe environment, and upholding the rights and dignity of patients. It is also unusual in one respect: it borders a nature reserve, and the indigenous trees on the property were catalogued and tagged with KwaZulu-Natal conservation service labels in a project started in 2003.
Visiting a patient at Wentworth Hospital
For a patient already admitted, phone the ward number in the table and ask for the ward sister; ward staff will not give clinical details to callers they cannot identify. Ward C5 is on 031 467 0293 and wards D2, C1 and C2 share 031 467 0471. The hospital publishes a service charter and a regular newsletter on its page on the KZN Health site, both of which set out what patients can expect.
Complaints, records and jobs at Wentworth Hospital
- Complaints start with the matron’s office on 031 467 0209 or the admin department on 031 467 1451; the provincial operations centre on 0800 205 334 is the next step.
- Vacancies are advertised on the same hospital page and through the KZN Department of Health’s career opportunities section.
- Supply chain and tender queries go to 031 467 0646.
The hospital page also lists an email address for a named staff member rather than a general mailbox. That address is on the hospital’s own page on kznhealth.gov.za.
Frequently asked questions
What is the Wentworth Hospital contact number?
For emergencies, call casualty on 031 467 0170. The matron’s office is 031 467 0209 and admin is 031 467 1451; the switchboard itself is unreliable because of cable theft, so use the direct department numbers.
What are Wentworth Hospital’s visiting hours?
Monday to Sunday, 14:00 to 15:00 and 18:30 to 19:30, the same every day including weekends. Wards can close visiting during ward rounds or an incident.
Where is Wentworth Hospital located?
At 1 Boston Road, Jacobs, Durban, in the eThekwini health district. The postal address is Private Bag, Jacobs, 4026.
Do I need a referral to go to Wentworth Hospital?
For non-emergency care, yes: it is a district hospital working on a referral system, so patients come through their local clinic or a regional hospital. Casualty treats emergencies that arrive without a referral.
Sources
- KZN Department of Health, Wentworth Hospital: kznhealth.gov.za, Wentworth Hospital page (read 23 September 2026)
- KZN Department of Health, Provincial hospitals index and site footer (read 23 September 2026)