Barberton Hospital Contact Details

Barberton Hospital is a public hospital run by the Mpumalanga Department of Health and it operates 24 hours. Its switchboard number is below. If you are dealing with a medical emergency right now, do not phone the hospital switchboard: call the emergency medical services on 10177, or 112 from a mobile phone.

Official contact channels

Hospital telephone: 013 712 3011
Fax: 013 712 3529 or 013 712 4432
Mpumalanga Department of Health: 013 766 7066
Emergency medical services, not the hospital switchboard: 10177, or 112 from a mobile

Services and responsibilities

The provincial government lists Barberton Hospital in the Ehlanzeni district, within the City of Mbombela Local Municipality. As a district level public hospital it provides general hospital services for its catchment area, and specialised treatment is normally reached by referral upward rather than by presenting directly. That is worth knowing before travelling: arriving at a district hospital asking for a specialist service usually results in a referral rather than treatment on the day.

Office and address information

The hospital is at 1 Hospital Street, Barberton, 1300, and the provincial government records its operating hours as 24 hours, which covers the casualty function rather than every department. Administrative matters such as records, accounts and appointments keep office hours in practice, so phone during the working day for those. The provincial Department of Health is at the Riverside Government Complex, Makhonjwa Building number 2, 7 Government Boulevard, Riverside Park Extension 2, Nelspruit, 1200.

Applications and escalation

For a patient records request, a hospital account or an appointment, contact the hospital directly during office hours and ask for the relevant department by name. If you have a complaint about the standard of care, raise it with the hospital management first and get a reference, then take it to the Mpumalanga Department of Health. Beyond that, the Office of Health Standards Compliance and its Health Ombud is the statutory body for complaints about the standard of care in a health establishment, and it is the correct escalation rather than the department itself. Misconduct by a doctor goes to the Health Professions Council of South Africa and misconduct by a nurse to the South African Nursing Council. Maladministration by a provincial department can be taken to the Public Protector. Note that the provincial facility listing publishes the names, a mailbox and a personal mobile number for the hospital chief executive and an assistant. Those are individual contacts rather than service lines, so they are not reproduced here, and the switchboard is the appropriate route.

Sources

Mpumalanga Provincial Government facility listing for Barberton Hospital, with telephone, fax, address, district and operating hours: mpg.gov.za/departments/DOH/health-facilities/barberton-hospital
Mpumalanga Provincial Government departmental contact details published on the same page: mpg.gov.za