Dis-Chem Blomtuin Contact Details

Dis-Chem Blomtuin trades as Blomtuin – Suikerbos Centre in Bellville. It is one of the chain’s smaller Western Cape stores, and the practical thing to know before you travel is that it is a retail and dispensary store without a Dis-Chem clinic. If you need a nurse-led service such as a vaccination, a wound dressing or a baby clinic visit, this is not the branch for it.

Official contact channels

Store telephone: 021 919 1663
Dispensary WhatsApp: 072 830 4741 – listed on the store page under Dispensary Contact Details, for prescription and medicine queries rather than general shopping.
National Dis-Chem line: 0860 347 243, published on every store page for account, order and general customer queries.
Store code: Y02494. Quote it when you phone the national line, because Dis-Chem has more than 300 stores and several share suburb names.

The store page lists a dispensary email address, but it is served through an email-obfuscation script and does not render as readable text, so it is not reproduced here. Use the WhatsApp number or the store line for dispensary matters.

What this organisation provides

A full retail pharmacy with a dispensary handling prescription and scheduled medicines.
Click and Collect is the only additional service listed for this store: order online and collect in branch.
No clinic at this branch. Dis-Chem lists Clinic as a separate service on the stores that have one, and Blomtuin is not among them.
The usual front-shop ranges – health, beauty, personal care and baby – with a registered responsible pharmacist named on the store page as required under the Pharmacy Act.

Address and operating information

Address: Shop 3, Suikerbos Centre, Suikerbos Street, Bellville, 7530
Monday to Friday: 09:00 – 18:00
Saturday: 09:00 – 15:00
Sunday: 09:00 – 14:00
Public holidays: 09:00 – 14:00

These are shorter weekend hours than the larger Dis-Chem stores keep. Dis-Chem itself notes that service hours can differ from store hours and asks you to phone the branch to confirm before relying on them.

Support and escalation routes

Store-level problems – stock, pricing, staff conduct, a prescription not ready – go to the store line first, then to the national line on 0860 347 243 with your store code and till slip.
Complaints about dispensing, a pharmacist’s conduct or how a scheduled medicine was handled go to the South African Pharmacy Council, which registers pharmacies and pharmacists and is the correct regulator for professional pharmacy matters.
Problems with a medicine itself, including a suspected adverse reaction, a defective product or a counterfeit, go to SAHPRA, the South African Health Products Regulatory Authority.
Ordinary retail complaints that the chain does not resolve can go to the Consumer Goods and Services Ombud on 0860 000 272. Under the Consumer Protection Act you have six months to return goods that turn out to be defective.
Medical aid or benefit disputes arising from a claim submitted at the till are between you and your scheme, and unresolved ones go to the Council for Medical Schemes.
Queries about how your prescription or loyalty data is handled fall under POPIA, with the Information Regulator on 010 023 5200.

Sources

Dis-Chem store finder and the Blomtuin – Suikerbos Centre store page on dischem.co.za, read 4 September 2026 – address, telephone number, dispensary WhatsApp, trading hours, store code and the list of services available at this branch.
Published contact numbers for the Consumer Goods and Services Ombud and the Information Regulator.