Retail Contact Details
Find official retailer contact details for stores and online shopping brands, plus order, delivery and refund help, complaint routes and scam warnings all in one place.
Browse by Category
Explore key areas within retailers, stores and online shopping brands.
Top Providers
Popular retailers, stores and online shopping brands in South Africa.
Popular Contact Routes
Quick access to the most used support routes.
What you can do from this hub
Everything you need to reach and resolve issues with retailers, stores and online shopping brands.
Find official contacts
Get official phone numbers, emails and offices.
Get support pages
Access help pages and self-service options.
Compare routes
Compare providers and their support options.
Escalate complaints
Lodge and escalate complaints the right way.
Stay safe from fraud
Tips and tools to protect your money and identity.
Use helpful guides
Step-by-step guides for common problems.
Featured Guides in this Sector
View All Guides →How to Use This Hub
Follow these simple steps to find the help you need.
- 1
Choose Your Need
Select the issue or service you need help with.
- 2
Pick Your Provider
Find your provider or office from our listings.
- 3
Choose a Contact Method
Use phone, email, chat or online forms.
- 4
Get Help or Escalate
Resolve your issue or escalate if needed.
- 5
Stay Informed
Save useful pages and stay updated on important info.
Frequently Asked Questions
Still not sure which retailer route to use?
We're here to help you find the right contact or guide.