Retail · Contact details
Makro Nelspruit Contact Details
For Makro Nelspruit contact details, use Makro’s national number 0860 600 999, WhatsApp 060 019 7747 or email info@makro.co.za. Makro lists the Nelspruit store in its own store finder as Makro Mbombela at Wier Crescent, Riverside, Mbombela 1201, and does not publish a separate direct store line. For online orders with missing items or a late delivery, the page also lists makroOnline.support@makro.co.za.
ContactDetails.co.za is an independent directory. We are not Makro and cannot check stock, trace an order or process a refund for the Mbombela store. The contact, trading-hour and service information below was read in Makro’s store finder, contact page, FAQ and other listed sources on 16 September 2026.
Makro Nelspruit contact details at a glance
| What it is for | Contact |
|---|---|
| Makro Mbombela and Makro Liquor Mbombela queries (national line) | 0860 600 999 |
| 060 019 7747 | |
| info@makro.co.za | |
| Online orders with missing items or a late delivery | makroOnline.support@makro.co.za |
The Makro Mbombela listing shows the same phone number, WhatsApp line and mailbox used for Makro’s other stores. When contacting Makro about this branch, identify it as the Riverside store or Makro Mbombela so the agent knows which location you mean.
Makro’s contact centre answers Monday to Saturday 08:00 to 17:00, and Sunday and public holidays 09:00 to 16:00. These contact-centre hours are shorter than the Mbombela store’s own weekday trading hours.
Makro Mbombela location and trading hours
Makro uses the name Makro Mbombela for the main store rather than Makro Nelspruit. Its address is Wier Crescent, Riverside, Mbombela 1201. The liquor outlet at the same address is listed separately as Makro Liquor Mbombela Nelspruit. If a search for Nelspruit does not return the main store in the store finder, search for Mbombela.
| Day | Makro Mbombela | Makro Liquor Mbombela Nelspruit |
|---|---|---|
| Monday to Friday | 08:30 to 18:00 | 08:30 to 18:00 |
| Saturday | 08:00 to 17:00 | 08:00 to 17:00 |
| Sunday | 09:00 to 16:00 | 10:00 to 16:00 |
| Public holidays | Weekday 09:00 to 16:00, Saturday 08:00 to 16:00, Sunday 09:00 to 16:00 | 10:00 to 16:00 on any day |
The liquor store opens later on Sunday and public holidays, at 10:00 rather than 09:00. The store finder says Makro is closed on Christmas Day and New Year’s Day, while Makro’s FAQ also lists Good Friday as a closed day.
Services at Makro Nelspruit and Makro Mbombela
Two outlets share the Wier Crescent address: the Makro store and Makro Liquor. Makro’s FAQ and payments page describe in-store services that apply at its stores, including this location.
- A Money Centre where you can buy or renew a TV licence without buying a television.
- Physical Makro cards, available in store as an alternative to the card number shown in your online profile.
- Gift cards loaded at the till with R50 to R5000, which work in store only.
- Discounts for customers aged 60 and over, of 10% on general merchandise and up to 5% on food, on showing an mPensioners card.
- Drop-off for online purchases that the store also stocks, so they can be assessed for repair, replacement or refund.
- Collection of a Makro Credit card, which RCS says can be fetched from your nearest Makro store once approved.
In store, Makro accepts cash, trade accounts, bank cards, tap to pay, bank app QR codes, UCount and other rewards, buy-aid societies and the RCS Makro Store Card.
Makro Mbombela complaints and head office contact route
Makro’s head office is at 16 Peltier Drive, Sunninghill, Sandton 2157, open Monday to Friday 08:00 to 17:00. It uses the same 0860 600 999 line, so the page does not list a separate head office number for escalation.
For a problem at the Riverside store, the existing escalation route is:
- At the Riverside store, ask for a manager and bring your till slip.
- If that does not settle it, WhatsApp 060 019 7747 or email info@makro.co.za, saying Makro Mbombela and giving the slip or order number.
- If Makro still does not resolve the complaint, contact the Consumer Goods and Services Ombud on 0860 000 272, WhatsApp 081 335 3005 or info@cgso.org.za.
Frequently asked questions
What is the Makro Nelspruit contact number?
The Makro Nelspruit contact number listed for Makro Mbombela and Makro Liquor Mbombela queries is 0860 600 999. Makro does not list a separate direct line for the Riverside store.
What are the Makro Nelspruit contact details?
For the store Makro lists as Makro Mbombela, call 0860 600 999, use WhatsApp on 060 019 7747 or email info@makro.co.za. For online orders with missing items or a late delivery, use makroOnline.support@makro.co.za.
Is Makro Nelspruit the same as Makro Mbombela?
Makro’s store finder lists the main Riverside store as Makro Mbombela at Wier Crescent, Riverside, Mbombela 1201. The liquor outlet at the same address is listed as Makro Liquor Mbombela Nelspruit.
What is the Makro Nelspruit email address?
The general email address listed on this page is info@makro.co.za. The separate mailbox for online orders with missing items or a late delivery is makroOnline.support@makro.co.za.
Does Makro Nelspruit have a WhatsApp number?
Yes. The WhatsApp number listed for Makro queries is 060 019 7747.
What time does Makro Mbombela close?
Makro Mbombela trades Monday to Friday 08:30 to 18:00, Saturday 08:00 to 17:00 and Sunday 09:00 to 16:00. Public-holiday hours are listed separately in the trading-hours table above.
How were these Makro Nelspruit details checked?
The details on this page were read from the listed Makro and RCS sources on 16 September 2026. Confirm details on the official site before you share personal information or make a payment.
Sources
- makro.co.za: store finder (Makro Mbombela and Makro Liquor Mbombela Nelspruit listings), contact us page, FAQ and payment options page, read 16 September 2026
- rcs.co.za: Makro Credit page, read 16 September 2026
- cgso.org.za published contact details