Retail · Support
Ackermans HR Contact Details
All Retail contactsComplaints & escalation
Ackermans does not publish an HR phone number or HR email address: its HR and recruitment route is the careers website, careers.ackermans.co.za, where you view vacancies and apply online. Ackermans is a South African value retailer owned by Pepkor, with its Support Centre in Kuils River, Cape Town.
The only phone line Ackermans publishes is its general customer care line, 0860 900 100, which is not an HR line. For store and account queries, see the main Ackermans contact details page.
Ackermans HR contact details at a glance
| Route | Details |
|---|---|
| Careers site (vacancies and online CV application) | careers.ackermans.co.za |
| HR department page (HR vacancies) | careers.ackermans.co.za/departments/hr |
| Candidate Connect (register for job alerts / manage profile) | careers.ackermans.co.za/connect |
| Recruitment data requests (copy / delete your data) | careers.ackermans.co.za/data-privacy |
| Employee login (existing staff) | careers.ackermans.co.za/sso_login |
| Customer care line (general; Support Centre switch, not HR) | 0860 900 100 |
| Customer care from outside SA (general) | +27 (0) 21 928 1040 |
| Customer care email (general) | CustomerCare@ackermans.co.za |
| Support Centre address | Ackermans Support Centre, 4 Produksie St, Kuilsriver Industrial, Cape Town, 7580 |
| Hours (customer care line) | 8am to 5pm, Mon to Fri |
Official Ackermans HR and recruitment route
Ackermans recruits for its Stores, Distribution Centres, Regional Offices and Support Centre through one careers website. CVs are submitted only through the online application there, so there is no HR mailbox to send a CV to.
The careers site groups vacancies by department: HR, Cellular, Operations (Stores), Operations Support Centre, Product Technology and Supply Chain. Kuils River is the location listed. The HR department page lists HR vacancies; Ackermans calls its staff “Phadima” on that page.
Do not confuse the careers site with apply.ackermans.co.za. That address is for A+ store account applications, not jobs.
What you need before contacting Ackermans
To apply for a job, have an up-to-date CV ready to upload with your online application. If you want job alerts, you need to register on Candidate Connect so you can manage your profile.
Current Ackermans employees use a separate employee (SSO) login on the careers site, not the candidate login. The site also lets employees refer candidates for open roles.
Step-by-step contact process
- Go to the Ackermans careers page and click View vacancies.
- Browse jobs by department or location on careers.ackermans.co.za and apply online with your CV.
- If nothing suits you, join Candidate Connect to be notified of new openings.
- To get a copy of, or delete, the recruitment data Ackermans holds about you, use the requests on the Data & Privacy page.
Escalation route
Ackermans does not publish an HR escalation line. For recruitment data concerns, the Data & Privacy page lets you request a copy of your recruitment-related personal data or ask for it to be removed.
For anything else, the general customer care line is 0860 900 100 (8am to 5pm, Monday to Friday), +27 (0) 21 928 1040 from outside South Africa, or CustomerCare@ackermans.co.za. This is a general line, not HR.
For other retailers, see the retail hub or the retail directory A listings.
FAQs
Does Ackermans have an HR contact number?
No. Ackermans does not publish an HR phone number or HR email. Jobs are handled through careers.ackermans.co.za.
How do I send my CV to Ackermans?
Apply online on careers.ackermans.co.za. Ackermans accepts CVs only through the online application.
How do I get Ackermans job alerts?
Join Candidate Connect on the careers site to be notified of new openings.
Is 0860 900 100 the Ackermans HR number?
No. 0860 900 100 is the general customer care line, open 8am to 5pm, Monday to Friday.
Sources
- Ackermans, Careers: ackermans.co.za/pages/careers, read 2026-09-26
- Ackermans Careers: careers.ackermans.co.za, read 2026-09-26
- Ackermans Careers, HR department: careers.ackermans.co.za/departments/hr, read 2026-09-26
- Ackermans Careers, Data & Privacy: careers.ackermans.co.za/data-privacy, read 2026-09-26
- Ackermans, Contact: ackermans.co.za/pages/contact, read 2026-09-26