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Ster Kinekor Eastgate Contact Details
Film age restrictions are legally enforceable, not advisory. A cinema may refuse entry to an under-age viewer, including one accompanied by a parent, where the classification does not permit it. Check the rating before booking a family outing.
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Reading the classification
Classifications are issued by the Film and Publication Board, and the letters after the age tell you why.
- The number is the minimum age, and some ratings permit attendance only with parental guidance.
- The advisory letters indicate content: violence, language, sex, nudity, drug use, prejudice.
- Take the advisories seriously for younger children, since a rating a child technically qualifies for may still not suit them.
- Distributing certain classified material to a child is an offence, and that extends well beyond cinemas.
Tickets and refunds
Buy through the cinema’s own channels. Resold or forged tickets are refused at the door, and a duplicated barcode admits whoever arrives first.
If a screening is cancelled or the presentation fails, you are entitled to a remedy, whether a refund or a replacement, under the Consumer Protection Act. Ask at the time, keep the ticket, and escalate to the CGSO on 0860 000 272 if it is not resolved. Johannesburg is on the 011 code. Verified 26 August 2026.