Retail · Contact details
Istore Pre Owned Contact Details
The iStore Pre-owned contact number is 087 057 5500 and its email is talk2uspreowned@istore.co.za. iStore Pre-owned is iStore’s certified pre-owned Apple products business, selling iStore Certified Pre-owned iPhone, Mac, iPad and Apple Watch on its own site, istorepreowned.co.za.
iStore Pre-owned is not Apple itself and is separate from iStore’s new-product line.
iStore Pre-owned contact details at a glance
| Route | Details |
|---|---|
| Call us | 087 057 5500 |
| Email us | talk2uspreowned@istore.co.za |
| Contact form | istorepreowned.co.za/contact-us |
| Store locator | istorepreowned.co.za/storelocator |
| Trade-in estimate | istorepreowned.co.za/trade-in-estimate |
| Phone line hours | Monday to Friday 09:00 to 17:00; Saturday 09:00 to 15:00; closed Sundays and public holidays |
| Email support hours | Monday to Friday 08:00 to 17:00; closed Saturdays, Sundays and public holidays |
Official contact channels
Call iStore Pre-owned on 087 057 5500 or email talk2uspreowned@istore.co.za. You can also use the contact form on the Contact Us page, which asks for your email and an alternative contact number. Note that the contact mailbox sits on the istore.co.za domain, even though the shop runs on istorepreowned.co.za.
What iStore Pre-owned provides
- Certified pre-owned Apple products: every product must pass a certified diagnostic assessment before it is sold.
- Warranty: certified pre-owned iPhones carry a 2-year warranty, and Mac, iPad and Apple Watch carry 1 year.
- Delivery: free, with no subscription, monthly fee or minimum spend.
- Other services: trade-in estimates, repair booking, contract upgrades and a condition guide.
- Insurance: iStore Insurance can cover iStore Pre-owned products against theft, damage or loss.
Address and operating information
iStore Pre-owned does not list a single office address on its contact page. To find a store, use the store locator at istorepreowned.co.za/storelocator. The phone line is open Monday to Friday from 09:00 to 17:00 and Saturday from 09:00 to 15:00, and is closed on Sundays and public holidays. Email support runs Monday to Friday from 08:00 to 17:00 and is closed on Saturdays, Sundays and public holidays.
Support and escalation routes
iStore Pre-owned does not publish a separate escalation line. For warranty or order problems, start with 087 057 5500 or talk2uspreowned@istore.co.za, and keep your order details to hand. To value a device before trading it in, use the trade-in estimate tool at istorepreowned.co.za/trade-in-estimate.
For other electronics retailers, browse the retail hub or the retail directory H to M listings.
Frequently asked questions
What are the iStore Pre-owned contact details?
Call 087 057 5500 or email talk2uspreowned@istore.co.za.
What warranty does an iStore Pre-owned iPhone have?
Certified pre-owned iPhones carry a 2-year warranty. Mac, iPad and Apple Watch carry 1 year.
When is the iStore Pre-owned call centre open?
Monday to Friday 09:00 to 17:00 and Saturday 09:00 to 15:00. It is closed on Sundays and public holidays.
Does iStore Pre-owned charge for delivery?
No. Delivery is free, with no subscription, monthly fee or minimum spend.
Sources
- iStore Pre-owned, Contact us: istorepreowned.co.za/contact-us, read 2026-09-26
- iStore Pre-owned, About us: istorepreowned.co.za/about-us, read 2026-09-26
- iStore Pre-owned, home page: istorepreowned.co.za/, read 2026-09-26
- iStore, home page: istore.co.za/, read 2026-09-26