Retail · Contact details
QVC Contact Details
The QVC contact number in South Africa is +27 (0)12 492 1230, and general enquiries go to correspondence@vrs.co.za. In South Africa, QVC is Quality Vacation Club, a holiday-ownership club with resorts such as Mabalingwe, Magalies Park, Sudwala Lodge and Kruger Park Lodge. It is not the American home-shopping TV channel QVC, which does not trade in South Africa. Quality Vacation Club’s email addresses use the vrs.co.za domain.
QVC contact details at a glance
| Route | Details |
|---|---|
| QVC telephone (automated voice prompt routes to departments) | +27 (0)12 492 1230 |
| General enquiries / Member Services (account, payment, club unit queries) | correspondence@vrs.co.za |
| Reservations | reservations@vrs.co.za |
| Fax | +27 (0)12 996 0556 |
| RCI (exchange partner) for points-related international bookings | 011 258 1000, international@rci.co.za |
| Member login / online booking | qvc.co.za |
| Physical address | Mooikloof Office Park East, c/o Atterbury and Jollify Main Road, Mooikloof, Pretoria, Gauteng |
| Postal address | P.O. Box 35580, Menlopark, 0102 |
How to reach QVC by phone or email
Call +27 (0)12 492 1230. An automated voice prompt sends you to the right department. Have your ID and QVC member number ready. QVC notes that some company PABX systems block calls to its line, so call from a direct landline or a cellphone.
By email, Member Services at correspondence@vrs.co.za handles all general queries, including account and payment queries and club unit queries. Holiday bookings go to reservations@vrs.co.za. Members can also log in and book online at qvc.co.za. The fax number is +27 (0)12 996 0556.
QVC member login and booking a holiday
Members log in and book online at qvc.co.za. Holiday-ownership bookings can also be emailed to reservations@vrs.co.za. When you email a booking request, include:
- the number of people, including children and infants
- the destination area
- your timeframe
- your name, surname and QVC member number
Points-related international bookings go through QVC’s exchange partner RCI, on 011 258 1000 or international@rci.co.za. International bookings that do not use points can still be made through QVC’s travel department. Quality Vacation Club is a holiday-ownership (timeshare and points) club, and the destinations it lists include Baywater Village, Caribbean Estates, Mabalingwe Nature Reserve, Magalies Park, Sudwala Lodge, Kruger Park Lodge and Uvongo River Resort.
Where the QVC office is and its hours
QVC’s office is at Mooikloof Office Park East, c/o Atterbury and Jollify Main Road, Mooikloof, Pretoria, Gauteng. Post goes to P.O. Box 35580, Menlopark, 0102. Office hours as printed on QVC’s contact information:
- Monday: 08:00 to 16:00
- Tuesday: 08:00 to 16:00
- Wednesday: the listing shows only “12:00”, so confirm Wednesday times by phone
- Thursday: 08:00 to 16:00
- Friday: 08:00 to 16:00
Complaints and account problems at QVC
QVC does not publish a separate complaints or escalation line. Put account, payment and club unit issues in writing to Member Services at correspondence@vrs.co.za, quote your member number, and keep a copy. For points-related international bookings, deal with RCI directly. For other listings, browse the retail hub or the retail directory P to R listings.
Frequently asked questions
What are the QVC contact details in South Africa?
Call +27 (0)12 492 1230 or email correspondence@vrs.co.za for general enquiries and reservations@vrs.co.za for bookings.
How do I log in to my QVC account?
Members log in and book online at qvc.co.za. Have your member number ready; account and payment queries go to correspondence@vrs.co.za.
Is QVC South Africa the shopping channel?
No. In South Africa QVC is Quality Vacation Club, a holiday-ownership club.
How do I book a QVC holiday?
Log in and book online at qvc.co.za, or email reservations@vrs.co.za with the number of people, destination area, timeframe and your member number.
Who handles QVC international points bookings?
RCI, QVC’s exchange partner, on 011 258 1000 or international@rci.co.za.
Sources
- Quality Vacation Club, Contact us: qvc.co.za/contact_us.php, read 2026-09-26
- Quality Vacation Club, Home page: qvc.co.za, read 2026-09-26