Business · Contact details
Isabella Garcia Contact Details
The Isabella Garcia contact number is 010 140 7141. Client Care is at 29 Westbrooke Drive, Strathavon, Sandton, Gauteng, 2196. The company publishes no email address, so the enquiry form on its website is the only written route. We read this on isabellagarcia.co.za on 24 September 2026.
Isabella Garcia International contact details
| Client Care | 010 140 7141 |
| Address | 29 Westbrooke Drive, Strathavon, Sandton, Gauteng, 2196 |
| Monday to Thursday | 07:00 to 16:30 |
| Friday | 08:30 to 16:00 |
| None published | |
| Written route | Enquiry form on isabellagarcia.co.za |
| Stated response time | Within 48 hours |
Friday is not like the rest of the week
The hours are unusual and easy to get wrong, because Friday differs at both ends.
Monday to Thursday the line opens at 07:00 and closes at 16:30. On Friday it opens an hour and a half later, at 08:30, and closes half an hour earlier, at 16:00.
So the early-morning call that works Monday to Thursday will not be answered on a Friday. There are no published weekend hours at all.
The 07:00 start on weekdays is genuinely useful if you work office hours, so use it rather than trying to call at lunchtime.
There is no email address
Isabella Garcia publishes no client care mailbox, no complaints address and no accounts address. We checked the home page and the contact page.
What it offers instead is a form, and the company describes exactly what happens to it: the enquiry is sent directly to the Client Care team as an email, and one of its Specialised Client Liaisons will be in contact within 48 hours.
That 48 hours is the company’s own stated commitment, so it is fair to hold them to it and to follow up on the telephone if it passes.
Keep your own copy of anything you submit. With no published mailbox, a form submission leaves you no sent-items record unless you make one. Before you press send, copy the text of your enquiry into a document with the date, and note the time you submitted it.
That matters more than usual for anything involving money, an order or a cancellation, where being able to show what you asked for and when is the whole argument.
Check the FAQs first
The company points enquirers to its FAQ page before the form, and given a 48-hour reply time that is sound advice.
Its site also publishes a set of separate policy documents worth knowing about if you have a dispute: a product disclaimer, general terms and conditions, website terms, competition terms, a cookies policy, a privacy policy and a PAIA manual.
The PAIA manual is the formal route for requesting information the company holds about you, which is the one to reach for if ordinary channels have not produced an answer.
isabellagarcia.com is not the company
The official address is isabellagarcia.co.za, with the .co.za ending.
The .com version of the name is not the company’s website. It redirects to a holding page on a parking service, carrying tracking parameters in the address rather than any Isabella Garcia content.
Do not enter card details, an order number or personal information on that address. Go to the .co.za site, or phone the number above.
Before you get in touch
Have your client or account number, and your order number if the query is about a delivery or a charge.
For anything about a recurring order or an ongoing arrangement, have the dates and amounts of the charges in front of you, and be specific about what you are asking for, whether that is a change, a pause or a cancellation.
Ask for a reference number on every contact, and write it down. With a single telephone line and a form as the only routes, a reference is what connects one conversation to the next.
Call Monday to Thursday if you can, when the line is open longest.
Sources
- Isabella Garcia International contact page, isabellagarcia.co.za/contact-isabella-garcia-international, for the Client Care number and address, the business hours, the enquiry form description and the 48-hour response commitment (read 24 September 2026)
- Isabella Garcia International home page and site footer, for the policy documents and confirmation that no email address is published (read 24 September 2026)
- Direct check of isabellagarcia.com, which redirects to a parked holding page unconnected to the company (checked 24 September 2026)