Retail · Contact details
HiFi Corp Contact Details
The HiFi Corp contact number is 0860 459 459, and the HiFi Corp WhatsApp number is 066 189 7747: the “WhatsApp Us” link on hificorp.co.za opens a chat with 27 66 189 7747. For delivery problems HiFi Corp gives the email hificorp@pl.co.za, and its Email Us option opens the online contact form at hificorp.co.za/contact. To find a HiFi Corp near you, the store locator lists 59 HiFi Corp stores in South Africa, and every store number is in the branches table below, grouped by province. HiFi Corp trades as Pepkor Trading (Pty) Ltd, part of the Pepkor group. The details below were read from hificorp.co.za on 17 September 2026, and the store locator was read again on 4 October 2026.
HiFi Corp contact number and customer service details
| What you need | Contact |
|---|---|
| HiFi Corp customer care | 0860 459 459 |
| HiFi Corp WhatsApp | 066 189 7747 (wa link to 27661897747) |
| Online contact form (Email Us) | hificorp.co.za/contact |
| Damaged, faulty or incorrect delivery | 0860 459 459 or hificorp@pl.co.za, within 24 hours of delivery |
| Returns and refunds | 0860 459 459, the online contact form, website chat or social media |
| Find a store | Store Finder on hificorp.co.za |
| Warranty registration (extended 2-year and 3-year warranties) | hificorp.co.za/warranties-registration, within 30 days of purchase |
| Track an online order | Sign in at hificorp.co.za and select Track my Order |
| HiFi Corp Kenilworth | 021 671 3332 |
| HiFi Corp East London (Hemmingways Mall) | 043 709 3800 |
0860 459 459 and the WhatsApp number are different: on HiFi Corp’s website, 0860 459 459 is the telephone link, while WhatsApp is 066 189 7747. HiFi Corp customer service uses the 0860 line for orders, returns, credit and complaints; a question about stock in one store is quicker on that store’s own number.
HiFi Corp WhatsApp number and email address
The HiFi Corp WhatsApp number is 066 189 7747. HiFi Corp does not print it as text; it is the number behind the “WhatsApp Us” link on its website. The only HiFi Corp email address the site gives customers is hificorp@pl.co.za, which its delivery page names for reporting a damaged, faulty or incorrect delivery within 24 hours. For anything else, Email Us on the HiFi Corp website opens the contact form at hificorp.co.za/contact, so there is no separate published mailbox for sales or general customer care. The official website is hificorp.co.za, also reached by typing www.hificorp.co.za.
HiFi Corp near me: branches and store numbers
HiFi Corp has stores in all nine provinces, and each store answers its own telephone. Find your province in the table, then call the store before you travel if you need to know whether an item is in stock.
| Store | Province | Telephone |
|---|---|---|
| HiFi Corp Boksburg | Gauteng | 011 841 4300 |
| HiFi Corp Centurion | Gauteng | 012 663 1773 |
| HiFi Corp Clearwater | Gauteng | 011 858 3400 |
| HiFi Corp Cresta | Gauteng | 010 133 1610 |
| HiFi Corp Eastgate | Gauteng | 011 622 7241 |
| HiFi Corp Festival Mall | Gauteng | 011 570 8600 |
| HiFi Corp HTS Bedworth | Gauteng | 010 133 0441 |
| HiFi Corp Jubilee | Gauteng | 012 133 0257 |
| HiFi Corp Mall @ Carnival | Gauteng | 011 898 0900 |
| HiFi Corp Mall of Africa | Gauteng | 010 133 1180 |
| HiFi Corp Mams Mall | Gauteng | 010 133 0099 |
| HiFi Corp Menlyn | Gauteng | 012 133 0032 |
| HiFi Corp Northgate | Gauteng | 010 133 1308 |
| HiFi Corp Rosebank | Gauteng | 010 133 1916 |
| HiFi Corp Soshanguve | Gauteng | 012 805 6506 |
| HiFi Corp Southgate Mall | Gauteng | 011 942 0000 |
| HiFi Corp The Glen | Gauteng | 011 436 8800 |
| HiFi Corp Trade Route | Gauteng | 010 133 0444 |
| HiFi Corp Westgate | Gauteng | 011 768 6772 |
| HiFi Corp Wonderpark | Gauteng | 087 463 0157 |
| HiFi Corp Woodmead | Gauteng | 011 785 4100 |
| HiFi Corp Amanzimtoti | KwaZulu-Natal | 031 904 8600 |
| HiFi Corp Ballito Mall | KwaZulu-Natal | 031 393 0316 |
| HiFi Corp Cornubia | KwaZulu-Natal | 031 393 0131 |
| HiFi Corp Empangeni | KwaZulu-Natal | 035 772 2170 |
| HiFi Corp Midlands | KwaZulu-Natal | 031 393 0299 |
| HiFi Corp Newcastle | KwaZulu-Natal | 034 312 2688 |
| HiFi Corp Prince Buthelezi | KwaZulu-Natal | 031 393 0240 |
| HiFi Corp Shongweni | KwaZulu-Natal | 031 393 0293 |
| HiFi Corp Springfield | KwaZulu-Natal | 031 536 3160 |
| HiFi Corp Vryheid | KwaZulu-Natal | 034 212 4535 |
| HiFi Corp Bayside | Western Cape | 021 133 0022 |
| HiFi Corp Canal Walk | Western Cape | 021 133 0119 |
| HiFi Corp George | Western Cape | 021 133 0028 |
| HiFi Corp Kenilworth | Western Cape | 021 671 3332 |
| HiFi Corp Mitchells Plain | Western Cape | 021 376 0103 |
| HiFi Corp N1 City | Western Cape | 021 595 7400 |
| HiFi Corp Ermelo | Mpumalanga | 017 719 1053 |
| HiFi Corp Hazyview | Mpumalanga | 013 737 3095 |
| HiFi Corp Ilanga Mall | Mpumalanga | 013 757 8600 |
| HiFi Corp Malalane | Mpumalanga | 013 133 0130 |
| HiFi Corp Middelburg | Mpumalanga | 013 244 1761 |
| HiFi Corp Secunda | Mpumalanga | 087 463 0146 |
| HiFi Corp Witbank | Mpumalanga | 013 692 4305 |
| HiFi Corp Louis Trichardt | Limpopo | 015 851 1089 |
| HiFi Corp Mall of the North | Limpopo | 010 133 0421 |
| HiFi Corp Masingita Mall Giyani | Limpopo | 087 463 0230 |
| HiFi Corp Musina | Limpopo | 010 133 1311 |
| HiFi Corp Polokwane | Limpopo | 015 297 5000 |
| HiFi Corp Thavhani Mall | Limpopo | 015 962 0501 |
| HiFi Corp Klerksdorp | North West | 018 462 3014 |
| HiFi Corp Mabopane | North West | 012 701 2111 |
| HiFi Corp Mahikeng | North West | 018 381 1410 |
| HiFi Corp Rustenburg | North West | 087 463 0009 |
| HiFi Corp East London | Eastern Cape | 043 709 3800 |
| HiFi Corp PE Greenacres | Eastern Cape | 041 133 0006 |
| HiFi Corp Queenstown Nonesi | Eastern Cape | 087 463 0137 |
| HiFi Corp Bloemfontein | Free State | 051 502 6800 |
| HiFi Corp Kimberley | Northern Cape | 053 833 1355 |
HiFi Corp operating hours and locations
Most HiFi Corp stores open at 09:00 on weekdays, with closing times from 17:00 to 21:00 depending on the mall, so check the Store Finder for a branch’s full hours. HiFi Corp also has stores in Namibia, Botswana and Eswatini, which have their own websites linked from the HiFi Corp footer.
HiFi Corp Rosebank contact details
HiFi Corp Rosebank is on 010 133 1916. The store locator gives its address as Shop C331, C332, C333, Rosebank Mall, 50 Bath Avenue, Rosebank, 2196, and its hours as Monday to Friday 09:00 to 19:00, Saturday 09:00 to 18:00, and Sundays and public holidays 09:00 to 17:00.
HiFi Corp Kenilworth contact number
HiFi Corp Kenilworth is on 021 671 3332. The store is at Shop 32, Kenilworth Centre, Doncaster Road, Kenilworth, Cape Town, 7745, and trades Monday to Saturday 09:00 to 19:00, and Sundays and public holidays 09:00 to 17:00.
HiFi Corp Hemingways (East London) contact number
The store listed as HiFi Corp East London is the Hemmingways Mall branch, on 043 709 3800. It is at Shop G35, Hemmingways Mall, corner Western Services Avenue and Two Rivers Road, East London, and trades Monday to Saturday 09:00 to 18:00, and Sundays and public holidays 09:00 to 17:00.
HiFi Corp Tygervalley
HiFi Corp’s store locator does not list a Tygervalley store. The nearest Western Cape stores it lists include Canal Walk (021 133 0119), N1 City (021 595 7400) and Bayside (021 133 0022).
HiFi Corp warranty registration
HiFi Corp gives a free 12-month warranty on tech. Its extended 3-year and 2-year warranties must be registered online at hificorp.co.za/warranties-registration (www.hificorp.co.za, then Warranty Registration) within 30 days of purchase. Further warranty extensions can be bought in store. The registration page also says you can chat to staff in store for more information instead of completing the form. Keep your receipt, and ask a HiFi Corp store or 0860 459 459 how to claim if a product fails.
HiFi Corp delivery, returns and refunds
- Delivery time: 2 to 5 working days anywhere in South Africa, Monday to Friday between 08h00 and 17h00, subject to payment and order confirmation before 12h00. Outlying areas can take up to 24 hours longer, and there are no weekend or public holiday deliveries.
- Delivery fees: free on orders over R500 (excluding TVs, large appliances, furniture, beds, large items and sports equipment); R75 under R500; R120 for TVs; R220 for large appliances, beds, inverters, generators and outdoor and sports equipment; R300 for large items, DIY and furniture.
- Damaged delivery: notify HiFi Corp within 24 hours on 0860 459 459 or hificorp@pl.co.za; it says it aims to collect the item and deliver a new one within 3 business days.
- Returns: online purchases can be returned or exchanged at any HiFi Corp store with the original receipt, in original packaging and condition. A handling fee of up to 15% may be charged if the product or packaging is not in its original condition.
- Refunds: at the store manager’s discretion after inspecting the item, paid to your credit card or bank account, and can take 10 to 30 days from when the goods are received.
HiFi Corp return policy
HiFi Corp’s Help Centre FAQ gives two different return windows on the same page: “within 7 days of your purchase” in one answer and “within 14 days” in another, so confirm the window with the store or on 0860 459 459 before you rely on it. Licensed software and games cannot be returned unless they are defective.
HiFi Corp order number, invoice and online shopping
To find an order, sign in to your account at hificorp.co.za, select Track my Order and add your order number. HiFi Corp delivers anywhere in South Africa, and click and collect lets you reserve a product at a nearby store and collect it when you are notified. If a credit card payment fails, check the card number, name, expiry date and 3-digit CVV or CVC, then contact HiFi Corp on 0860 459 459.
HiFi Corp store account, credit and finance queries
HiFi Corp does not publish a separate finance or credit department number, or an email address for uploading documents. Credit is handled through 0860 459 459 and in store, so a question about a HiFi Corp store account starts on that number or at a branch. To apply for credit you must be 18 or older and have a valid ID (a passport only for instalment credit), proof of regular income, your latest three months’ bank statements or consent to obtain them from your bank, a DebiCheck debit order, credit life or product cover, and biometric or facial authentication. The site’s payment menu lists Store Account, Pay Lay-By Account, Pay Credit Instalment and Pay Loan Account.
HiFi Corp head office and complaints
HiFi Corp’s website does not publish a separate head office telephone number or complaints line. Its copyright line reads “PEPKOR TRADING LTD PTY T/A HiFiCorp”, and the only company address on the site is the group’s, in its newsletter privacy notice: Pepkor Holdings Limited, registration number 2017/221869/06, 36 Stellenberg Road, Parow Industria. For a HiFi Corp head office complaint, HiFi Corp’s Returns and Refunds page lists these ways to contact it: call 0860 459 459, use the online contact us form, chat on the HiFi Corp website, or use its social media platforms (Facebook, Instagram, X and YouTube are linked in the site footer).
Is HiFi Corp part of TFG?
No. HiFi Corp is not part of TFG. Its website copyright reads “PEPKOR TRADING LTD PTY T/A HiFiCorp”, and it names the Pepkor group (Pepkor Holdings Limited) as its group. HiFi Corp’s Payment Options page does not list a TFG account among its payment routes; its own credit options are HiFi Corp credit, store account, lay-by and loan accounts. HiFi Corp does not publish a head office phone number or a CEO contact, so use 0860 459 459.
HiFi Corp security notice and scam alert
HiFi Corp’s Data Security Incident page says that on 13 October 2025, Mobiz, a third-party provider Pepkor Lifestyle uses for marketing and statement messages, found that an unauthorised party had accessed one of its storage systems; the data involved was cellphone numbers and campaign message content. Pepkor says it notified the Information Regulator and will never ask for your password or banking details through its communication channel. Its Scam Alert page warns about fake websites imitating the brand, so check the web address is hificorp.co.za before paying.
Frequently asked questions
What is the HiFi Corp contact number?
The HiFi Corp customer care number is 0860 459 459, and the HiFi Corp WhatsApp number is 066 189 7747.
What is the HiFi Corp email address?
HiFi Corp gives hificorp@pl.co.za for damaged, faulty or incorrect deliveries. Other queries go through the contact form at hificorp.co.za/contact.
How do I register my HiFi Corp warranty?
Register extended 2-year and 3-year warranties online at hificorp.co.za/warranties-registration within 30 days of purchase.
Is there a HiFi Corp near me?
HiFi Corp’s store locator lists 59 stores in South Africa across all nine provinces. The branches table above gives each store’s telephone number by province.
What is the HiFi Corp Rosebank contact number?
HiFi Corp Rosebank is on 010 133 1916, at Rosebank Mall, 50 Bath Avenue, Rosebank.
What is the HiFi Corp Kenilworth contact number?
HiFi Corp Kenilworth is on 021 671 3332, at Shop 32, Kenilworth Centre, Doncaster Road.
What is the HiFi Corp Hemingways contact number?
The East London Hemmingways Mall store is on 043 709 3800.
Is HiFi Corp part of TFG?
No. HiFi Corp trades as Pepkor Trading (Pty) Ltd and is part of the Pepkor group, not TFG.
Sources
- HiFi Corp site footer, Store Finder data and Contact page, hificorp.co.za, read 17 September 2026
- HiFi Corp Delivery Info, Returns and Refunds, Data Security Incident and Scam Alert pages, hificorp.co.za, read 17 September 2026
- HiFi Corp Warranties Registration, Help Centre, Returns and Refunds, Payment Options, Credit and Store Finder pages, hificorp.co.za, read 26 September 2026
- HiFi Corp Store Locator data, hificorp.co.za/storelocator, read 4 October 2026
- HiFi Corp Warranty Registration page, hificorp.co.za/warranties-registration, read 4 October 2026