Telecoms & Internet · Contact details
Blue Label Connect Contact Details
The Blue Label Connect contact number is the Blu Label Connect Contracts contact centre on 087 550 1733, for queries about cellphone contracts, SIM swaps and similar, with email to Customerq@blts.co.za. Blu Label Connect’s own website lists info@bluelabelconnect.co.za and 75 Grayston Drive, Morningside, Sandton. The head office telephone number of its parent company, Blu Label Unlimited, whose website bluelabeltelecoms.co.za now opens, is +27 11 523 3000. Neither website publishes a WhatsApp number for Blu Label Connect. Every detail below was read from bluelabelconnect.co.za and the Blu Label Unlimited contact page on 16 September 2026.
Official contact channels
Blu Label Connect contact details
| What you need | Contact |
|---|---|
| Contracts contact centre (contracts, SIM swaps, deliveries) | 087 550 1733 |
| Customer queries email | Customerq@blts.co.za |
| Blu Label Connect email | info@bluelabelconnect.co.za |
| Head office telephone (Blu Label Unlimited) | 011 523 3000 (+27 11 523 3000); fax 011 523 3001 |
| Online query form | blug.co.za/contact-us.php |
| Check if you qualify | bluelabelconnect.co.za |
| Not published |
Blue Label Connect customer care number
On the Blu Label Unlimited contact page, the group says that for Blu Label Connect queries relating to cellphone contracts, SIM swaps and similar matters, you should use the Blu Label Connect Contracts contact centre on 087 550 1733 or email Customerq@blts.co.za. The same page has an online form where you choose a query type; the Blu Label Connect options are SIM swap, cellphone deliveries and cellphone contracts. The form asks for your title, full name, email address, contact number, province, city or town, and your question. Have your ID number and contract or order details ready when you call, so the contact centre can find your account.
What this organisation provides
What is Blu Label Connect?
Blu Label Connect describes itself as a technology and connectivity provider that makes digital access affordable. It is a partner of the mobile virtual network operator C-Connect, and it specialises in mobile communications, device contracts and connectivity solutions. Blu Label Connect says it uses a multi-tiered risk assessment system to give people who may have been declined by traditional providers, including those with imperfect credit histories, a second chance at a device contract. It is part of the Blu Label Unlimited group, a mobile technology company specialising in prepaid products and the electronic distribution of virtual merchandise and value-added services.
Who qualifies for a Blu Label Connect contract
- Employment: you must be permanently employed, or have been on a continuous contract for at least three months.
- Income: a minimum net salary of R4,000 after deductions.
- Residence: you must live in South Africa.
Blu Label Connect says it does a free credit check to assess your eligibility, charges no upfront fees because you only start paying with your first debit order once you receive your package, and delivers devices nationwide. Use the “Check if you qualify” button on bluelabelconnect.co.za to apply. Its FAQ section covers how long it takes to find out if you qualify, whether someone else can accept your delivery, cancelling a contract, whether submitting a query affects your credit score, how you receive your deal, delivery times and what you need when receiving your delivery.
Address and operating information
| Address | Details |
|---|---|
| Head office address | 75 Grayston Drive, corner of Grayston Drive and Benmore Drive, Morningside Extension 5, Sandton, Johannesburg |
| Postal address | PO Box 652261, Benmore, 2010 |
Support and escalation routes
If your query is about a prepaid voucher, airtime or prepaid electricity bought from a retailer rather than a Blu Label Connect contract, the same Blu Label Unlimited form offers Voucher Queries and Support/Help Desk options, and the group’s general email address is info@bluelabeltelecoms.co.za.
Blue Label Connect WhatsApp numbers
Blu Label Connect’s website and the Blu Label Unlimited contact page do not list any WhatsApp number, for Gauteng or anywhere else in South Africa, and there is no official PDF list of WhatsApp numbers on either site. The published routes are the contracts contact centre on 087 550 1733, Customerq@blts.co.za, info@bluelabelconnect.co.za and the online form. Because Blu Label Connect contracts involve credit checks, your ID and banking details for a debit order, be very careful of “Blue Label Connect WhatsApp numbers” shared on social media, and do not send personal documents to a number that is not published on the official websites.
Sources
- Blu Label Connect website (About Us, Products and Services, FAQ and Contact Us sections), bluelabelconnect.co.za, read 16 September 2026
- Blu Label Unlimited Contact us page, blug.co.za/contact-us.php (reached from bluelabeltelecoms.co.za), read 16 September 2026