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Best Internet Contact Details

Verified 27 September 2026Updated 5 October 2026Official source onlyIndependent directoryPublished by Silas T Nkoana, Cape TownReport a wrong number

The Best Internet contact number is 010 443 2488, and the email address is info@bestinternet.co.za. The About page shows a second number, +27 10 491 3676, next to the same mailbox. Best Internet is an online comparison and sales platform for fibre and LTE deals, owned and operated as a division of Comit Technologies (Pty) Ltd, which is part of the Ignition Group.

Best Internet contact details at a glance

RouteDetails
Sales / general line010 443 2488
General emailinfo@bestinternet.co.za
Alternate number shown on About page+27 10 491 3676
Get a Callback formbestinternet.co.za/tools-and-guides/contact-us
Group data-privacy / PAIA contact (Ignition Group)dataprivacy@ignitiongroup.co.za / +27 (0)31 582 8300
SocialFacebook: bestinternetza; X: BestinternetZa; Instagram: bestinternet_za

Best Internet contact number and email

The main number, shown in the website header and on the Contact Us page, is 010 443 2488. The general email is info@bestinternet.co.za. The About page shows a second number, +27 10 491 3676, next to the same email address.

If you would rather be called, use the Get a Callback form on the Contact Us page. Best Internet works on a callback basis rather than self-service sign-up. Note that submitting the form gives consent to marketing contact, including by WhatsApp, and to a credit check through registered credit bureaus.

What Best Internet sells

Best Internet is not a network operator itself. It compares and sells fibre and LTE deals from Vodacom, Telkom, Cell C, RSA Web, MTN, me&you and OnAir, and some bundles under its own name, such as “Best Internet Cell C FLTE”. Fixed-line deals depend on coverage in your area, and many LTE deals run on 24- or 36-month contracts.

Points from its terms and conditions:

  • Upgrade orders may carry a once-off R150 fee.
  • The debit order date is aligned with your salary date.
  • Card payments are processed through PayGate. EFT banking details are supplied on request.

Where Best Internet is based, and its hours

Best Internet does not publish its own street address or office hours on its website. The PAIA manual linked in its footer belongs to the Ignition Group (Ignition Telecoms Investments Proprietary Limited), which lists Comit Technologies (Proprietary) Limited as a wholly owned subsidiary. The group’s details in that manual are:

  • Physical address: Quadrant 4, Centenary Building, 30 Meridian Drive, New Town Centre, Umhlanga, Durban
  • Postal address: P.O. Box 1611, Country Club, 4301
  • Telephone: +27 (0)31 582 8300

Complaints, privacy and PAIA

For a question about a deal or an order, call 010 443 2488 or email info@bestinternet.co.za. Best Internet does not publish a separate complaints or escalation line. For data privacy and PAIA requests, the group contact is dataprivacy@ignitiongroup.co.za or +27 (0)31 582 8300.

Best Internet is on Facebook as bestinternetza, on X as BestinternetZa and on Instagram as bestinternet_za.

For other internet providers, browse the telecoms and internet hub or the telecoms directory A to E listings.

Frequently asked questions

What is the Best Internet contact number?

Call 010 443 2488. The About page also shows +27 10 491 3676.

What is the Best Internet email address?

Email info@bestinternet.co.za. The same address appears next to both published numbers, on the Contact Us page and the About page.

Who owns Best Internet?

Its terms say the site is owned and operated by Best Internet, a division of Comit Technologies (Pty) Ltd. Comit Technologies is a wholly owned subsidiary in the Ignition Group.

Does Best Internet do a credit check?

Yes. Submitting its contact form gives consent to a credit check through registered credit bureaus, alongside consent to marketing contact including by WhatsApp.

Is there a fee to upgrade with Best Internet?

Its terms say upgrade orders may carry a once-off R150 fee. The debit order date is aligned with your salary date, and card payments run through PayGate.

Where is Best Internet’s office?

Best Internet does not publish its own street address or office hours. The group address in the Ignition PAIA manual is Quadrant 4, Centenary Building, 30 Meridian Drive, New Town Centre, Umhlanga, Durban.

Sources

  • Best Internet, Home page: bestinternet.co.za/, read 2026-09-26
  • Best Internet, Contact us: bestinternet.co.za/tools-and-guides/contact-us, read 2026-09-26
  • Best Internet, About us: bestinternet.co.za/tools-and-guides/about-us, read 2026-09-26
  • Best Internet, Terms and conditions: bestinternet.co.za/terms-and-conditions, read 2026-09-26
  • Ignition Group, PAIA manual (linked from the Best Internet footer), read 2026-09-26