Telecoms & Internet · Contact details
Moblestore Contact Details
The Moblestore (Mobile Store) customer care number is 0861 000 538, the sales line is 031 333 6704, and the support email is support@mobilestore.co.za. “Moblestore” is a common misspelling of Mobile Store, also written MobileStore, an online reseller of Vodacom, MTN, Telkom and Me&You contracts, SIM-only deals and cash devices.
Mobile Store is a division of Comit Technologies (Pty) Ltd. It is not a network operator’s own shop, so it is not the Vodacom Shop or the MTN Store. Its old address, www.mobilestore.co.za, now forwards to mobilestore.gumtree.co.za.
Mobile Store contact details at a glance
| Route | Details |
|---|---|
| Sales / main line (site header) | 031 333 6704 |
| Customer care (inbound) | 0861 000 538 |
| Customer care email | support@mobilestore.co.za |
| Callback request form | mobilestore.gumtree.co.za/contact |
| Order cancellation | 031 333 6704 |
| Delivery tracking | 0861 000 538 |
| Social handle | mobilestoresouthafrica |
| Customer care hours | 9am to 6pm |
Official contact channels
Mobile Store splits its lines by task. The number shown in the site header, 031 333 6704, is the sales and main line. Mobile Store says that if you need to cancel an order, you should call this number.
The customer care line, 0861 000 538, handles delivery tracking and complaints. Its terms list this line with the support email, support@mobilestore.co.za, and give the customer care hours as 9am to 6pm.
If you would rather not wait on hold, the contact page at mobilestore.gumtree.co.za/contact has a “Get a callback” form. On social media, look for the handle mobilestoresouthafrica.
What Mobile Store provides
Mobile Store describes itself as an authorised online reseller for Vodacom, Telkom and MTN. It sells new lines and upgrades online and delivers them to your door, so you do not have to queue in a store.
- Contracts: ordering a contract includes your consent to a credit check through registered credit bureaus.
- Cash devices: outright device purchases are handled on a separate shop, shopmobile.gumtree.co.za.
- Payments: card payments are processed through PayGate.
Address and operating information
Mobile Store does not publish a walk-in address on its site, as it trades online. Its terms say the site is owned and operated by Mobile Store, a division of Comit Technologies (Pty) Ltd. The company registration number is not shown on the site. The customer care line is open from 9am to 6pm.
Support and escalation routes
Mobile Store’s terms say complaints go to its Customer Care Department first. Use one of these routes:
- Call customer care on 0861 000 538 between 9am and 6pm, or email support@mobilestore.co.za with your order details.
- To cancel an order, call 031 333 6704.
- To track a delivery, call 0861 000 538.
Mobile Store does not publish a separate escalation line beyond its Customer Care Department. For network providers and other telecoms companies, browse the telecoms and internet hub or the telecoms directory M listings.
Frequently asked questions
What are the Moblestore contact details?
Call customer care on 0861 000 538 or the sales line on 031 333 6704, or email support@mobilestore.co.za.
How do I cancel a Mobile Store order?
Mobile Store asks you to call 031 333 6704 to cancel an order.
How do I track my Mobile Store delivery?
Call Mobile Store on 0861 000 538 to track your delivery.
Is Mobile Store the same as the Vodacom Shop or MTN Store?
No. Mobile Store is an online reseller run by Comit Technologies (Pty) Ltd. It sells Vodacom, MTN, Telkom and Me&You contracts but is not a network’s own store.
Sources
- Mobile Store, Contact: mobilestore.gumtree.co.za/contact, read 2026-09-26
- Mobile Store, Terms and conditions: mobilestore.gumtree.co.za/terms-conditions, read 2026-09-26
- Mobile Store, About: mobilestore.gumtree.co.za/about, read 2026-09-26