Retail · Contact details
Furnmart Head Office Contact Details
The Furnmart South Africa customer support number is 0860 061 087, and you can also WhatsApp +27 67 445 8009 or email customercare.za@furnmartgroup.com. Furnmart is a furniture, appliance and bedding retailer that offers in-store credit, with about 63 stores in South Africa.
Furnmart’s website does not label any office as its “head office”. The single South African office address on its Contact Us page is 13 Herman Road, Meadowdale, Germiston, 1609, which is also its Meadowdale Granting Office.
Furnmart contact details at a glance
| Route | Details |
|---|---|
| Customer support | 0860 061 087 |
| +27 67 445 8009 | |
| Customer care email | customercare.za@furnmartgroup.com |
| Meadowdale Granting Office (branch code 0382) | 011 657 4300 |
| Office address (Contact Us page) | 13 Herman Road, Meadowdale, Germiston, 1609 |
| Store locator | furnmart.co.za/stores |
Official contact channels
For customer support, call Furnmart customer support on 0860 061 087, WhatsApp +27 67 445 8009 or email customercare.za@furnmartgroup.com. These are the contacts Furnmart lists on its Contact Us page and in its website’s customer support details.
The Meadowdale Granting Office, at the same 13 Herman Road address, has its own number: 011 657 4300.
The Contact Us page also points to self-service routes for:
- In-store Credit: manage store credit and gift cards
- Returns & Refunds
- Delivery Information: shipping options and delivery tracking
What Furnmart provides
Furnmart sells furniture, kitchen appliances, home entertainment and bedding. It says it has been “Trusted since 1993” and that it sources directly from manufacturers, importing from the factory.
Its store list has about 63 stores, concentrated in towns in Limpopo, Mpumalanga, KwaZulu-Natal and the Northern Cape, such as Tzaneen, Nelspruit, Upington and Vryheid. Use the store locator at furnmart.co.za/stores to find your nearest branch. The group also has operations outside South Africa, and some of the website’s social links point to Furnmart Namibia accounts.
Address and operating information
The Contact Us address is 13 Herman Road, Meadowdale, Germiston, 1609. This is the Meadowdale Granting Office, branch code 0382, which is also a pickup point.
Hours for the Meadowdale Granting Office (and stores generally):
- Monday to Friday: 08h00 to 17h00
- Saturday: 08h00 to 13h00
- Last Sunday of the month only: 09h00 to 13h00
- Public holidays: 09h00 to 13h00
Support and escalation routes
Furnmart does not publish a separate complaints or escalation line. Start with customer support on 0860 061 087 or customercare.za@furnmartgroup.com, and use email if you want a written record of your complaint.
For other furniture and appliance stores, browse the retail hub or the retail directory F to G listings.
Frequently asked questions
What is the Furnmart head office contact number?
Furnmart does not publish a number labelled “head office”. Its customer support number is 0860 061 087, and the Meadowdale office at 13 Herman Road is on 011 657 4300.
Does Furnmart have a WhatsApp number?
Yes. The Contact Us page lists WhatsApp +27 67 445 8009.
What is the Furnmart email address?
Email customercare.za@furnmartgroup.com.
Where is the Furnmart office in South Africa?
13 Herman Road, Meadowdale, Germiston, 1609.
Is Furnmart open on Sunday?
Only on the last Sunday of the month, from 09h00 to 13h00.
Sources
- Furnmart, Contact Us: furnmart.co.za/contact-us, read 2026-09-26
- Furnmart, About Us: furnmart.co.za/about-us, read 2026-09-26