Retail · Contact details
Fabiani Contact Details
Fabiani’s customer service now runs through Bash, TFG’s online store: email support@bash.com or use the Help chat on bash.com, and Bash lists 0860 834 834 as its customer support number. Fabiani is a luxury menswear brand owned by TFG (The Foschini Group), and its old website, fabiani.co.za, now redirects to the Fabiani storefront on Bash.
Fabiani does not publish a brand-specific phone number or email address, so the Bash routes below are the official ones for Fabiani online orders.
Fabiani contact details at a glance
| Route | Details |
|---|---|
| Bash customer support email (online orders incl. Fabiani) | support@bash.com |
| Bash live chat (Help widget) | Help widget, bottom right of bash.com |
| Bash customer support telephone | 0860 834 834 |
| Store finder (Fabiani and other TFG stores) | https://bash.com/store-finder |
| Bash support hours (chat and email) | Monday to Friday 8am to 6pm; Saturday 8am to 3pm; public holidays 8am to 3pm |
Official contact channels
Bash’s help centre gives two ways to reach support: open the “Help” widget at the bottom right of bash.com to chat, or email support@bash.com. Chat and email support is available Monday to Friday from 8am to 6pm, and on Saturdays and public holidays from 8am to 3pm.
The number 0860 834 834 appears as Bash’s customer support telephone in the site’s business information on bash.com/fabiani, but the Bash help centre’s contact article does not list a phone number. Chat or email is the route Bash itself points customers to.
What Fabiani provides
Fabiani describes itself as a luxury apparel brand with curated collections and a personalised in-store and online experience. TFG lists Fabiani among its TFG Africa men’s fashion brands, in the upper market, aimed at men aged 25 to 40, with 66 outlets.
Online orders from the Fabiani store on Bash follow Bash’s rules:
- Orders can be collected from more than 1 300 TFG stores, free on orders over R650 and R25 below that, and are ready in 2 to 4 working days.
- Unused items can be returned within 30 days of delivery.
Address and operating information
Fabiani does not publish a head office address or phone number of its own. To find a Fabiani store, including in Kimberley, use the store finder at bash.com/store-finder, which covers Fabiani and other TFG stores. We could not confirm individual store numbers, so check the store finder for the branch you want.
Support and escalation routes
Bash does not publish a separate escalation line for Fabiani. Start with the Help chat or support@bash.com and keep your order number. If your query is about a TFG Money account rather than an order, Bash says it must go to TFG Money Customer Services, not Bash support.
Bash is operated by Foschini Retail Group (Pty) Ltd, a registered credit provider, NCRCP36. For other fashion retailers, browse the retail hub or the retail directory E to F listings.
FAQs
What are the Fabiani head office contact details?
Fabiani does not publish its own head office contacts. Customer service for Fabiani online orders is through Bash: email support@bash.com or use the Help chat on bash.com.
Does fabiani.co.za still work?
The address now redirects to the Fabiani storefront on bash.com.
How do I find the Fabiani store in Kimberley?
Use the store finder at bash.com/store-finder, which lists Fabiani and other TFG stores.
Can I return a Fabiani item bought online?
Yes. Bash accepts unused items back within 30 days of delivery.
Sources
- Bash, Fabiani storefront: bash.com/fabiani, read 2026-09-26
- Bash Help, Contact Bash Support: help.bash.com/support/solutions/articles/101000495126, read 2026-09-26
- Bash Help, Collection policy: help.bash.com/support/solutions/articles/101000373234, read 2026-09-26
- Bash Help, Solutions home: help.bash.com/support/solutions/101000254617, read 2026-09-26
- TFG, Men’s fashion brands: tfglimited.co.za/our-brands/mens-fashion/, read 2026-09-26