Retail · Contact details
Coricraft Kimberley Contact Details
Coricraft Kimberley is the furniture and decor chain’s showroom in North Cape Mall, Royldene. The store has its own phone number and a store-manager mailbox, while orders, deliveries and after-sales issues also run through Coricraft’s national customer care line, which takes WhatsApp. Details were read from coricraft.co.za’s store finder, contact page and FAQs on 14 September 2026.
ContactDetails.co.za is an independent directory and is not connected to Coricraft.
Official contact channels
| What it is for | Contact |
|---|---|
| Coricraft Kimberley store | 053 831 3780 |
| Store manager email | kimanager@coricraft.co.za |
| National customer care and WhatsApp | 087 245 0005 |
| Damaged deliveries (send photos) | info@coricraft.co.za |
| Address | Shop 71, North Cape Mall, Jacobus Smith Street, Royldene, Kimberley |
What this organisation provides
Coricraft sells couches, including a made-to-order couch programme and modular ranges, as well as dining and bedroom furniture, mattresses, rugs and decor. Its FAQs set out the after-sales rules that most customer calls are about:
- Changing an order: free within 7 working days of purchase, through live chat or 087 245 0005.
- Delivery: wooden or imported items held at a distribution centre are booked for delivery 6 to 8 working days after purchase; back-ordered items wait for the next container.
- Damage on delivery: send the item back on the delivery truck and email photos to info@coricraft.co.za.
- Cushions: Corifill cushion filling has a 2-year guarantee, with a free cushion refresh in store during that period; after it, the refresh is still free but extra filling is charged per kilogram.
Address and operating information
| Day | Store hours |
|---|---|
| Monday to Friday | 09:00 to 18:00 |
| Saturday | 09:00 to 16:00 |
| Sunday and public holidays | 09:00 to 14:00 |
Support and escalation routes
- Speak to the Kimberley store or email kimanager@coricraft.co.za with your order number.
- For delivery, damage or order changes, use customer care on 087 245 0005 or WhatsApp.
- If Coricraft does not resolve the complaint, the Consumer Goods and Services Ombud takes complaints on 0860 000 272, WhatsApp 081 335 3005 or info@cgso.org.za.
Sources
- coricraft.co.za store finder, contact page and FAQs, read 14 September 2026