Business · Contact details
Bathu Contact Details
Bathu’s customer service number for returns and deliveries is 010 880 4319, and general enquiries go to info@bathu.co.za. Bathu is a South African sneaker brand with offices at Arrow Business Park, Kosmosdal, Centurion, and it sells online and through its own stores.
Bathu contact details at a glance
| Route | Details |
|---|---|
| Customer services (returns, deliveries) | 010 880 4319 |
| General enquiries | info@bathu.co.za |
| Corporate enquiries | hq@bathu.co.za |
| Contact form | bathu.co.za/pages/contact |
| Office address | Arrow Business Park, 60 Rietspruit Road, Kosmosdal x11, Centurion |
Official contact channels
Call 010 880 4319 about returns and deliveries, or email info@bathu.co.za for general enquiries. Business and corporate enquiries go to hq@bathu.co.za. You can also fill in the form on the contact page and Bathu will get back to you.
What this organisation provides
Bathu makes and sells sneakers. You can buy online at bathu.co.za or in Bathu’s own stores; the website has a store locator to find the nearest one.
Address and operating information
Bathu’s offices are at Arrow Business Park, 60 Rietspruit Road, Kosmosdal x11, Centurion. Bathu does not publish office hours on its contact page.
Delivery times it publishes:
- Local orders usually arrive in 3 to 5 working days.
- International orders go by DHL or FedEx and usually arrive 7 to 14 days after shipping.
Support and escalation routes
Returns and exchanges: request a return within 7 days of delivery by calling 010 880 4319 or emailing info@bathu.co.za. Exchanges take at least 7 to 10 working days, and a R150 return shipping fee may apply.
Faulty or wrong items: tell Bathu within 7 days of delivery. It books a collection so the item can be assessed.
Late orders: if you have had no tracking update after 5 working days, contact customer service.
Bathu does not publish a separate complaints line. More brands are listed in our business hub.
Frequently asked questions
What is the Bathu contact number?
Bathu customer services, for returns and deliveries, is 010 880 4319.
What is the Bathu email address?
info@bathu.co.za for general enquiries and hq@bathu.co.za for corporate enquiries.
How do I return Bathu shoes?
Call 010 880 4319 or email info@bathu.co.za within 7 days of delivery. A R150 return shipping fee may apply.
How long does Bathu delivery take?
Local orders usually take 3 to 5 working days; international orders 7 to 14 days after shipping.
Sources
- Bathu, Contact, bathu.co.za/pages/contact, read 27 September 2026
- Bathu, Returns and exchange, bathu.co.za/pages/returns-and-exchange, read 27 September 2026
- Bathu, Shipping and delivery information, bathu.co.za/pages/shipping-delivery-information, read 27 September 2026