Retail · Contact details
Presles Contact Details
“Presles” is Pres Les, the Cape Town bedding and homeware company that sells through Style Consultants. Its Customer/Consultant Care Department is on the share call number 0860 773 753 and at customer.care@presles.co.za. Pres Les head office is Pres Les House, 3 Wilge Road, Claremont, Cape Town. The company is still trading: its website lists current ranges, promotions and consultant sign-ups. The details below were read on presles.co.za on 16 September 2026.
ContactDetails.co.za is an independent directory. We are not Pres Les and cannot see your order, statement or consultant account.
Official contact channels
| What it is for | Contact |
|---|---|
| Customer/Consultant Care: orders, deliveries, order tracking, general questions | 0860 773 753 (share call), customer.care@presles.co.za |
| Customer Accounts (Debtors): statements, balances, payments, debit orders | 0860 773 753, press #2 for the Accounts Department; info@presles.co.za |
| Commissions: commission queries and consultant profile updates | 0860 773 753, commission@presles.co.za |
| +27 63 650 4393 | |
| Debit order forms by fax | 0860 329 773 |
| Written enquiries | Contact form on the Contact Us page (Pres Les says its team replies within 48 hours) |
All three departments share the 0860 773 753 number. On the Contact Us page, the Commissions email is displayed as commission@presles.co.za, but the link behind it opens info@presles.co.za. If you click the link, check which address your email program has filled in. Pres Les profiles its Executive Area Managers with personal mobile numbers on its Story page. We have not repeated them here. To reach a consultant, use the “Contact A Sales Consultant” option on the site.
What this organisation provides
Pres Les (Pty) Ltd sells bedding sets, duvets and pillows, sheets, towels, blankets, curtains, rugs, cookware, crockery, cutlery and table linen. It sells through more than 12 000 registered Style Consultants across Southern Africa, and orders can be paid off in instalments. The company’s history page says it introduced polycotton and printed sheeting to South Africa in 1971, and was one of the founding companies of the Direct Selling Association of South Africa that same year. The site also has an online sign-up form for new sales consultants.
Address and operating information
- Head office: Pres Les House, 3 Wilge Road, Claremont, Cape Town
- Postal address: Private Bag X4, Glosderry, 7702, Cape Town
- Customer care, accounts and head office: Monday to Thursday 08h00 to 17h00, Friday 08h00 to 16h00, Saturday 08h00 to 13h00
- Commissions: Monday to Thursday 08h00 to 17h00, Friday 08h00 to 16h00, no Saturday hours listed
Pres Les says it bills an instalment order only after the parcel has been dispatched. If you are billed for something you have not received, call Customer Care. Payments take 48 hours to show on your account. If a payment still has not appeared after that, email your proof of payment with your order number or ID number to customer.care@presles.co.za. Customers can also log in to the customer payment portal from the website.
Support and escalation routes
- Have your order number or ID number ready. Pres Les asks for one of them on account, tracking and payment queries.
- For a late parcel, a billing error or a statement you are not receiving, contact Customer Care or the Accounts Department with your order number or ID number, and write down the reference you are given.
- If the phone call does not fix it, put the complaint in writing to customer.care@presles.co.za or through the contact form, so there is a dated record.
Pay only by one of the methods Pres Les lists on its Contact Us page: debit order, FNB or Post Office counters, EasyPay, a bank’s electronic payment system, or EFT into the account printed on your statement and on presles.co.za. Always quote the customer reference number on your statement. If anyone asks you to pay a Pres Les account into a different or personal bank account, call 0860 773 753 yourself to check before you pay.
Frequently asked questions
What is the Presles contact number?
The number listed on this page for Presles is 0860 773 753 (Customer/Consultant Care: orders, deliveries, order tracking, general questions).
What is the Presles email address?
Its Customer/Consultant Care Department is on the share call number 0860 773 753 and at customer.care@presles.co.za.
Does Presles have a WhatsApp number?
Yes. The WhatsApp number listed on this page is +27 63 650 4393.
How do I know these Presles details are correct?
We only list details read from the official website or channels of Presles, and this page shows the date they were checked. Confirm on the official site before you share personal information or make a payment.
Sources
- presles.co.za: Contact Us and FAQ, The Pres Les Story, homepage and Terms and Conditions, read 16 September 2026