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Steers Contact Details

Verified 16 September 2026Updated 5 October 2026Official source onlyIndependent directoryPublished by Silas T Nkoana, Cape TownReport a wrong number

The Steers customer care number is 0860 225 587 for orders, food and service feedback, with email to info@steers.co.za. For one particular restaurant, the Steers restaurant locator at locations.steers.co.za lists each store’s own phone number and trading hours. Steers’s head office is the Famous Brands switchboard on +27 11 315 3000 in Midrand.

ContactDetails.co.za is an independent directory. We are not Steers or Famous Brands and cannot follow up on an order.

Steers contact numbers and email

What it is forContact
Steers customer care: orders, food and service feedback0860 225 587, info@steers.co.za
A specific restaurant’s phone number, address and hoursRestaurant locator at locations.steers.co.za
Ordering and deliverySteers app, or “Order now” on steers.co.za
Head office: Famous Brands main switchboard+27 11 315 3000
Privacy (POPIA) requestspopia@famousbrands.co.za

Steers does not publish a WhatsApp number or customer care hours on its contact page. The head office switchboard is for corporate matters. For a problem with a meal, use the restaurant itself or the customer care line.

Finding a Steers restaurant’s phone number and hours

The restaurant locator at locations.steers.co.za is the way to reach one store rather than the chain. Each store’s entry carries its own number, its address and its trading hours, and it shows when a store is temporarily closed. Ermelo has two Steers stores on Kerk Street, so check which one you ordered from before calling. Dundee, Tzaneen and Fochville each had one store listed.

The Steers locator listed these stores for commonly searched towns on 16 September 2026:

StoreAddressPhoneHours
Steers Engen ErmeloEngen Pitstop, Kerk Street, Ermelo017 811 1715Mon to Thu 10:00 to 21:00; Fri and Sat 10:00 to 22:00; Sun 10:30 to 21:00
Steers Total ErmeloTotalEnergies, 132 Kerk Street, Ermelo017 811 0667Daily 06:30 to 21:30
Steers Drive Thru DundeeKarel Landman Street, Dundee034 218 2949Daily 09:00 to 20:00
Steers Sasol TzaneenSasol Tzaneen, Wolkberg Drive, Aqua Park, Tzaneen015 307 6893Open 24 hours
Steers FochvilleShop 27, President Mall, Losberg Avenue, Fochville018 771 3858Mon to Fri 09:00 to 20:00; Sat 09:00 to 21:00; Sun 10:00 to 20:00

Several of the stores above sit at Engen, TotalEnergies and Sasol fuel stations, and hours differ from store to store.

Steers head office and postal address

The Steers head office is the Famous Brands head office at 478 James Crescent, Midrand, Gauteng, with post to PO Box 2884, Halfway House 1685. The main switchboard is +27 11 315 3000. Famous Brands’ contact page lists other numbers for its regional offices and factories; those are business lines, not customer service lines. Famous Brands, Africa’s largest restaurant franchisor, has owned Steers since the group started in the early 1960s as a family business with only the Steers brand.

Complaining about a Steers order

Two steps cover most problems with a meal or an order:

  • Raise the problem with the store manager while you are there, or call the store’s number from the locator. Keep your till slip or app order number.
  • If the store does not sort it out, contact Steers customer care on 0860 225 587 or info@steers.co.za. Give the store name, date, time and order details.

If a number you found somewhere else does not match the store’s entry on the Steers locator, use the number on the locator.

Frequently asked questions

What is the Steers contact number?

Steers customer care is on 0860 225 587 for orders, food and service feedback. The head office switchboard, +27 11 315 3000, is for corporate matters rather than orders.

What is the Steers email address?

Email info@steers.co.za for customer care. Privacy (POPIA) requests go to popia@famousbrands.co.za, the group’s own address.

Does Steers have a WhatsApp number?

No. Steers’s contact page publishes no WhatsApp number. Orders go through the Steers app or the “Order now” button on steers.co.za.

How do I find a Steers store’s phone number?

Use the restaurant locator at locations.steers.co.za. It lists each store’s number, address and trading hours, and shows when a store is temporarily closed.

Sources