Business · Contact details
JD Group Contact Details
JD Group store account queries go to Connect FS on 0800 110 775 or query@connectfin.co.za. JD Group is now Pepkor Lifestyle: the old jdgroup.co.za address redirects to pepkorlifestyle.co.za, and Pepkor Lifestyle describes itself as a division of Pepkor Holdings Limited. Its brand mailboxes still use the jdg.co.za domain.
JD Group contact details at a glance
| Route | Details |
|---|---|
| Account queries (Connect FS) | 0800 110 775 |
| Account queries (Connect FS) email | query@connectfin.co.za |
| Russells | 0800 110 775, russells@jdg.co.za |
| Bradlows | bradlows@jdg.co.za |
| Rochester | 0861 71 72 73, rochester@jdg.co.za |
| Sleepmasters | 0800 222 888, sleepmasters@jdg.co.za |
| Incredible | 0860 011 700, incredible@jdg.co.za |
| HiFi Corp | 0860 459 459, hificorp@jdg.co.za |
| Everyshop | 0800 111 081, everyshop@jdg.co.za |
Official contact channels
If you have an account with any of the former JD Group stores, contact Connect FS, the group’s consumer finance business, on 0800 110 775 or query@connectfin.co.za. For product or store questions, use the brand’s own line or mailbox from the table above.
Pepkor Lifestyle’s site prints two different numbers for Bradlows, so we have listed only its email address.
What this organisation provides
Pepkor Lifestyle runs these brands:
- Russells, listed with 295 stores nationwide and “75 years delivering quality and care”
- Bradlows
- Rochester
- Sleepmasters
- HiFi Corp
- Incredible
- Everyshop
- Connect FS, whose products include revolving credit and term loans of up to 36 months
Address and operating information
Pepkor Lifestyle does not publish a head office address or office hours in the contact block we read. Store addresses are on each brand’s own website.
Support and escalation routes
Pepkor Lifestyle does not publish a separate escalation line. For account problems, write to query@connectfin.co.za so you have a record. For store or delivery problems, email the brand mailbox (for example hificorp@jdg.co.za or incredible@jdg.co.za). For other retail groups, browse the business directory or the group company index.
Frequently asked questions
What is the JD Group contact number?
For account queries, call Connect FS on 0800 110 775. Each store brand also has its own number.
Is JD Group now Pepkor Lifestyle?
Yes. jdgroup.co.za redirects to Pepkor Lifestyle, a division of Pepkor Holdings Limited.
Which stores belong to the former JD Group?
Russells, Bradlows, Rochester, Sleepmasters, HiFi Corp, Incredible and Everyshop, plus Connect FS for credit.
What is the HiFi Corp contact number?
HiFi Corp is on 0860 459 459, email hificorp@jdg.co.za.
Sources
- Pepkor Lifestyle, home page and contact block, pepkorlifestyle.co.za, read 27 September 2026
- JD Group, jdgroup.co.za (redirects to Pepkor Lifestyle), read 27 September 2026