The Klerksdorp branch of Adendorff Machinery Mart sits on the N12 and publishes its own telephone number, its own mailbox and its own trading hours, which is not something every retail chain does.
Local channels
- Telephone: 018 462 1116
- Branch email: [email protected]
- Monday to Friday: 08:00 to 17:00
- Saturday: 08:00 to 13:00
- Sunday: closed
The branch mailbox is worth knowing about because it follows a pattern across the whole chain: the branch name, in lower case and as one word, at adendorff.co.za. That means you can reach a named branch directly rather than going through a national number, and it also means an address that does not follow the pattern probably is not a branch address.
Address
Adendorff Machinery Mart, N12, Klerksdorp 2571. The branch is on the national road rather than in the town centre, which suits it, since most of what it sells needs a vehicle to take home. Saturday closes at one, so a Saturday afternoon trip is a wasted one.
Services at this location
The chain sells machinery, power tools and workshop equipment rather than general hardware. The range runs to woodworking machinery and accessories, benches and stands, morticing equipment, wood chippers, and meat processing equipment, alongside general tooling. Trade credit accounts are offered, which matters if you are buying for a business rather than for a workshop at home.
That distinction is worth pausing on, because it changes your rights. The Consumer Protection Act protects consumers, and a juristic person whose asset value or annual turnover exceeds the threshold set under the Act is not a consumer for its purposes. A sole trader or an ordinary buyer is protected; a larger company buying the same machine on a trade account may not be, and will be relying on the contract and the manufacturer warranty instead. Ask which basis you are buying on before you sign, particularly on an expensive machine.
Parent organisation
The branch is part of the national Adendorff Machinery Mart network, which runs stores in most major centres including Johannesburg, Cape Town, Durban, Bloemfontein, Kimberley, Nelspruit, Polokwane, Pietermaritzburg, East London and George. The national online and customer care route is 011 434 7000 or [email protected], which is the one to use for an online order rather than the branch number.
For a warranty claim on a machine, go back to the branch that sold it with the invoice, because the branch holds the sale record. Within six months of delivery a defective product may be returned for repair, replacement or refund, with the choice belonging to the buyer rather than the seller, and any repair carries its own three month warranty on the work. If a dispute cannot be settled at the branch, the Consumer Goods and Services Ombud on 0860 000 272 covers retail purchases, with the National Consumer Commission above it.
Sources
- Adendorff Klerksdorp store page: adendorff.co.za/storelocator/store/klerksdorp
- Adendorff store locator: adendorff.co.za/storelocator