Retail · Contact details
Rochester Head Office Contact Details
The Rochester customer service and sales number is 086 171 7273, and the head office is at 6 Eastern Service Road (Marlboro House), Eastgate, Sandton, Gauteng. Rochester is a furniture retailer trading as part of Pepkor Trading (Pty) Ltd, one of Pepkor Lifestyle’s furniture, appliances and electronics brands.
Rochester head office contact details at a glance
| Route | Details |
|---|---|
| Customer service / sales | 086 171 7273 |
| Head office address | 6 Eastern Service Road (Marlboro House), Eastgate, Sandton, Gauteng |
| Website | rochester.co.za |
Official Rochester contact channels
Rochester’s own website lists 086 171 7273 as its customer service number, and it is the number to use for head office, sales and account queries. Rochester does not publish a separate head office switchboard or a customer service email address that we could verify.
When we checked on 2026-09-25, every page on rochester.co.za showed a maintenance notice, so the website’s contact and customer service pages could not be opened. The number and address on this page come from the company details built into the Rochester website itself. Numbers and store addresses listed for Rochester on third-party directories are not confirmed by Rochester, so we have left them out.
What Rochester provides
Rochester describes itself as “Quality Lounge, Dining & Bedroom Coordinates”: it sells lounge, dining room and bedroom furniture. It sits in Pepkor Lifestyle’s furniture, appliances and electronics platform alongside Russells, Bradlows, Sleepmasters, Incredible and HiFi Corp. Its legal trading entity is Pepkor Trading (Pty) Ltd t/a Rochester.
Address and operating information
Rochester’s head office address is 6 Eastern Service Road (Marlboro House), Eastgate, Sandton, Gauteng. Rochester does not publish head office hours, so call 086 171 7273 before visiting. For a store near you, call the same number.
Support and escalation routes
Rochester does not publish a separate escalation line. Use the customer service number, 086 171 7273, and keep your invoice or account number and the name of the store you bought from at hand. If your query is not resolved, ask customer service to refer it to head office.
For other furniture and retail brands, browse the retail hub or the retail directory P to R listings.
Frequently asked questions
What are the Rochester head office contact details?
Call 086 171 7273. The head office is at 6 Eastern Service Road (Marlboro House), Eastgate, Sandton, Gauteng.
Who owns Rochester furniture?
Rochester trades as part of Pepkor Trading (Pty) Ltd and is a Pepkor Lifestyle brand, alongside Russells, Bradlows and Sleepmasters.
Why can’t I open the Rochester website?
On 2026-09-25 rochester.co.za showed a maintenance page. Use 086 171 7273 in the meantime.
Sources
- Rochester, website organisation details: rochester.co.za/, read 2026-09-25
- Pepkor, Pepkor Lifestyle: pepkor.co.za/pepkor-lifestyle/, read 2026-09-25