Retail · Contact details
Pedros Bizana Contact Details
Chicken must be cooked through, and the juices should run clear. Undercooked chicken carries salmonella and campylobacter, and reheated food held warm for hours is where outbreaks start. If it arrives pink at the bone, send it back rather than eating around it.
ContactDetails.co.za is an independent directory and is not Pedros.
Where a food complaint belongs
Two routes, and they do different things.
- The municipal environmental health department for suspected food poisoning, dirty premises or pests. It inspects and can close premises, and it is independent of the business.
- The store, then the franchisor, for a wrong or poor order.
- Every outlet must hold a valid certificate of acceptability, and you may ask to see it.
- Keep the slip and, if you can, the food. An investigation needs the item; a photograph is much weaker.
If you become ill
Report it even if you recover. One report is a data point; several from one outlet trigger an inspection that protects other people. Seek medical care for a young child, an older person, or anyone with bloody diarrhoea, high fever or signs of dehydration.
An individual outlet is usually separately owned under franchise, which is why escalation goes to the store first and head office second. Ambulance is 10177. Verified 26 August 2026.