Healthcare · Contact details
Tygerberg Hospital Contact Details
Tygerberg Hospital’s switchboard is 021 938 4911, answered 24 hours a day, and the hospital is at Francie van Zijl Avenue, Tygerberg, Cape Town, 7505. The dental service, Tygerberg Oral Health Centre, is next door at 4 Francie van Zijl Drive on 021 937 3000, weekdays only. We read these details on the Western Cape Government health facility pages on 23 September 2026.
Tygerberg Hospital address and contact number
| Address | Tygerberg Hospital, Francie van Zijl Avenue, Tygerberg, Cape Town, 7505 |
|---|---|
| Telephone | 021 938 4911 (+27 21 938 4911) |
| Operating hours | 24 hours, seven days a week |
| District | City of Cape Town |
| GPS | -33.911111, 18.612222 |
| Complaints and compliments | Listed on the facility page as TBH Complaints & Compliments |
One thing to watch: the email address printed on the official facility page for complaints and compliments reads “@westercape.gov.za”, which is missing a letter. The provincial domain is westerncape.gov.za. If a message to the address as published bounces, use the provincial patient complaints channels below instead of guessing at a spelling.
Tygerberg dental hospital contact number
| Facility | Tygerberg Oral Health Centre |
|---|---|
| Address | 4 Francie van Zijl Drive, Tygerberg, Cape Town, 7505 |
| Telephone | 021 937 3000 |
| Hours | Monday to Friday, 06:00 to 16:30 |
The oral health centre is a separate facility from the hospital, with its own number, address and much shorter hours. Dental patients are seen there, not at the hospital’s main entrance, and it is closed at weekends. The 06:00 opening is real: queues for same-day slots form early.
Tygerberg Hospital complaints, compliments and patient queries
| Western Cape Health contact centre | 0860 142 142 |
|---|---|
| Patient complaints | 0860 142 142, or send a Please Call Me to 079 769 1207 |
| service@westerncape.gov.za | |
| Department address | 4 Dorp Street, Cape Town (PO Box 2060, Cape Town, 8000) |
| Fax | 021 483 4143 |
The Please Call Me line matters if you have no airtime: send it to 079 769 1207 and the department calls you back. Start with the hospital itself, and use these provincial channels when the hospital has not resolved the matter.
Getting there and getting seen
- Tygerberg is a referral hospital. For anything that is not an emergency, you need a referral letter from a clinic, a community health centre or another hospital.
- Emergencies are seen at the emergency centre, which is why the facility’s published hours are 24 hours a day, seven days a week.
- Take your ID, your clinic card or folder number, the referral letter and your appointment letter if you have one.
- Outpatient departments each run their own clinic days, so phone 021 938 4911 and ask for the specific department rather than arriving to ask at reception.
- For a patient already admitted, ask the switchboard for the ward; ward staff will not give clinical details to a caller they cannot identify.
Which number for which problem
- Appointments and department enquiries: 021 938 4911, and ask for the department by name.
- Dental: 021 937 3000, weekdays only.
- A complaint about care: the hospital’s complaints and compliments office first, then 0860 142 142 or service@westerncape.gov.za.
- Medical records or a copy of a file: ask the switchboard for records; requests are made in writing.
- Jobs: Western Cape Health vacancies are advertised through the provincial recruitment portal linked from the facility page, not through the hospital switchboard.
About the hospital
Tygerberg Hospital is a provincial hospital in the City of Cape Town health district, run by the Western Cape Department of Health and Wellness, and one of the largest hospitals in the country. It is the teaching hospital for Stellenbosch University’s medical faculty, which is on the same site, and the oral health centre next door serves the same academic and service role for dentistry.
Because it is an academic referral hospital, the specialties that draw patients from across the province sit here rather than at district hospitals. That also means the switchboard routes a large number of departments, so having the department name ready shortens the call considerably. The facility page lists the hospital in the City of Cape Town health district, at GPS coordinates -33.911111, 18.612222, and marks its complaints and compliments office as TBH Complaints & Compliments. Its published operating hours, 24 hours a day and seven days a week, refer to the emergency centre and switchboard, not to every outpatient clinic: those run their own days, which is why the switchboard asks for the department by name.
Frequently asked questions
Where is the Tygerberg dental hospital?
The dental service is the Tygerberg Oral Health Centre, at 4 Francie van Zijl Drive, Tygerberg, Cape Town, 7505, next door to the hospital. Its number is 021 937 3000 and it opens weekdays 06:00 to 16:30.
What is the Tygerberg Hospital contact number?
The switchboard is 021 938 4911, answered 24 hours a day. For dental queries call the oral health centre directly on 021 937 3000.
What is the Tygerberg Hospital address?
Tygerberg Hospital, Francie van Zijl Avenue, Tygerberg, Cape Town, 7505.
What are the Tygerberg Hospital operating hours?
The switchboard and emergency centre run 24 hours a day, seven days a week. The oral health centre opens weekdays 06:00 to 16:30 and is closed at weekends.
Sources
- Western Cape Government, Tygerberg Hospital facility page: westerncape.gov.za/health-wellness/facility/tygerberg-hospital (read 23 September 2026)
- Western Cape Government, Tygerberg Oral Health Centre facility page (read 23 September 2026)
- Western Cape Department of Health and Wellness, Contact us (read 23 September 2026)