Mens Clinic International has a branch in Vereeniging with its own landline. The detail worth knowing before you travel is one the company states itself: a doctor is not always at the clinic during office hours, so it advises booking ahead rather than walking in.
Local channels
- Vereeniging branch: 016 422 6056
- Address: 7 Edward Street, Medoc Building, Vereeniging
- National booking line: 0860 362 867 or 011 523 5100
- To be called back, SMS the word HELP to 32110
- General hours across the group: Monday to Friday 08:00 to 17:00, Saturday 08:00 to 13:00. Confirm the Vereeniging hours on the branch number, since they are set per clinic
Other ways to reach the group
- WhatsApp: 066 488 6502. Telegram: 060 345 4550
- Email: internet@mensclinic.co.za
- The company publishes an after-hours emergency number, 083 651 8672, described as for emergencies only
- The website mensclinic.co.za redirects to menshealth.co.za. Both are the company own
- Some clinics in the group are listed with a regional manager personal mobile rather than a clinic line. Those are individual staff numbers and are not reproduced here. Vereeniging has its own landline, so use it
Nearest other branches
- Heidelberg: 082 882 1583, Shop 2, 40 Schoeman Street, Industrial, Heidelberg
- Alberton: 010 216 9054, Suite 4, 65 Clinton Road, New Redruth
- Ormonde: 011 680 5532, 28 Alamein Road, Southdale, Johannesburg
- Germiston: 011 776 9941, 51 Parnell Street, Lambton
- Sasolburg and Carletonville are listed without a clinic landline, so ring the national line for those rather than a number found elsewhere
Before you consent to treatment
- Ask whether the person seeing you is a doctor registered with the HPCSA, and get the registration number. You are entitled to ask, and you can check it free on the HPCSA register
- Ask what is being prescribed, by name, and what it costs, before you agree. Get the full price in writing, including any repeat or follow-up, rather than a monthly figure
- Erectile difficulty is often a symptom of something treatable and serious, such as diabetes, high blood pressure or heart disease. A GP or a state clinic can investigate that side at no cost to you
- You may take the prescription elsewhere to be filled. No clinic can require you to buy medicine from it
Complaints
- Conduct by a practitioner goes to the HPCSA on 012 338 9300
- A billing, pressure-selling or refund dispute goes to the National Consumer Commission on 012 065 1940
- Keep the receipt, the medicine packaging and the name of the person who saw you. A complaint without those is very hard to take forward
Sources
- Mens Clinic International official clinic locator, for the Vereeniging branch telephone number and street address, and for the Heidelberg, Alberton, Ormonde, Germiston, Sasolburg and Carletonville listings
- Mens Clinic International official contact page, for the national booking numbers, the SMS callback line, the WhatsApp and Telegram numbers, the general mailbox, the emergency number, the group operating hours and the statement that doctors are not always at the clinic during office hours
- HPCSA and National Consumer Commission published contact numbers
Related: Netcare 911 Contact Details · Mr Moloto Rehabilitation Centre Contact Details · Netcare Contact Details