Healthcare · Contact details
Pharmacy Direct Contact Details
The Pharmacy Direct contact number is 086 002 7800, and chronic medication queries go to care@pharmacydirect.co.za. Pharmacy Direct is a Centurion-based nationwide courier pharmacy in the AfroCentric group that delivers chronic medication for medical-scheme members and public-sector programmes, and runs an online store.
Pharmacy Direct contact details at a glance
| Route | Details |
|---|---|
| Chronic Support | 086 002 7800 |
| Chronic Support email | care@pharmacydirect.co.za |
| Online Store Support | 086 002 7800 |
| Online Store Support email | onlinewarehouse@pharmacydirect.co.za |
| Chronic support member portal | pharmacydirect.co.za |
| Physical address | 23 Kwartsiet Street, Zwartkop, Centurion 0157 |
Official contact channels
Chronic and online-store queries share one number, 086 002 7800, but use separate mailboxes: care@pharmacydirect.co.za for chronic support and onlinewarehouse@pharmacydirect.co.za for the online store. Members can also use the chronic support member portal on pharmacydirect.co.za.
What this organisation provides
Pharmacy Direct has delivered chronic medication since 2004. It is contracted to most medical schemes and offers an auto-scheduler, new-prescription reminders and parcel tracking. It says it dispenses more than 1 200 000 prescriptions and reports over 99.9% on-time delivery per month. It is a courier pharmacy, not a walk-in retail chain such as Dis-Chem Pharmacy.
Address and operating information
Pharmacy Direct’s address is 23 Kwartsiet Street, Zwartkop, Centurion 0157. Contact centre hours are not published on the contact page.
Support and escalation routes
Pharmacy Direct does not publish a separate complaints line; use 086 002 7800 and the mailbox for your query type. More pharmacies are listed in the healthcare directory.
Frequently asked questions
What is the Pharmacy Direct contact number?
Call 086 002 7800 for chronic support or online store support.
What is the Pharmacy Direct email address?
Chronic queries go to care@pharmacydirect.co.za and online store queries to onlinewarehouse@pharmacydirect.co.za.
Where is Pharmacy Direct located?
23 Kwartsiet Street, Zwartkop, Centurion 0157.
Can I track my Pharmacy Direct parcel?
Yes. Pharmacy Direct lists parcel tracking among its chronic services.
Sources
- Pharmacy Direct Contact Us, pharmacydirect.co.za/ContactUs, read 27 September 2026
- Pharmacy Direct About Us, pharmacydirect.co.za/about-us/, read 27 September 2026