Mediclinic Maternity Ward Contact Details

Mediclinic publishes no direct numbers for individual maternity wards. Reaching one means calling the hospital switchboard and asking for maternity, but the group does run a separate round the clock service for pregnancy and baby questions.

Official contact channels

• Mediclinic Baby 24/7 helpline: 086 023 3333
• Mediclinic Baby mailbox: mediclinicbaby@mediclinic.co.za
• Group switchboard: +27 21 809 6500
• Client hotline: 0860 24 00 24

What this organisation provides

Mediclinic Baby is a pregnancy and parenting programme rather than a ward. It publishes a due date calculator, an ovulation checker, a parenting guide and an app, and the helpline runs 24 hours a day. It does not admit patients or book beds.

Address and operating information

Maternity admissions are handled by the hospital you have booked with, so the ward number is the hospital switchboard. Mediclinic Southern Africa is at 25 Du Toit Street, Stellenbosch, 7600.

Support and escalation routes

Choosing a hospital for a birth is done through the hospital directly or through a doctor, not through the Baby helpline. A complaint about maternity care that the hospital does not resolve can be taken to the Office of Health Standards Compliance, the statutory body for complaints against health establishments in South Africa.

Sources

• mediclinic.co.za/en/corporate/mediclinicbaby/contact-us.html, read 2 September 2026.
• mediclinic.co.za/en/corporate/contact-us.html, read 2 September 2026.