Dis-Chem Foundation Contact Details

The Dis-Chem Foundation page on the Dis-Chem website is currently offline. In its place Dis-Chem publishes a maintenance notice saying the Foundation webpage is being enhanced and asking that queries go to foundation@dischem.co.za, which is the route to use until the page returns.

Official contact channels

What this organisation provides

The Dis-Chem Foundation is the corporate social investment arm of the Dis-Chem pharmacy group, and it is separate from the retail business. Because its own webpage is under maintenance, Dis-Chem is not currently publishing a description of the Foundation programmes, its campaigns or its beneficiary criteria on that page, so a funding or partnership enquiry has to start with the mailbox rather than with published criteria.

Address and operating information

The Dis-Chem group head office contact is published separately from the retail site, on the group corporate site. Note that a search for the word foundation on the Dis-Chem shopping site returns cosmetics rather than the charity, because the retail catalogue uses the same word for makeup, so use the direct mailbox instead of the site search.

Support and escalation routes

Send donation, sponsorship, partnership and beneficiary queries to the Foundation mailbox and not to the customer careline, because the careline handles retail and pharmacy service matters and cannot action a Foundation request. Keep the three routes distinct: Foundation for social investment, careline for shopping, dispensary and loyalty issues, and investor relations for shareholder matters. If you are a registered non profit approaching the Foundation, have your registration number and financials ready, since a funder will ask for them and the published criteria are not available while the page is down.

Sources

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