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Sector Hub

Municipality Contact Details

Find official municipal contact details, accounts and billing help, fault reporting, service delivery complaints, emergency numbers and useful guides all in one place.

Popular searches: Report a Pothole to your Municipality Water Leak Not Repaired Report a Street Light Fault City of Johannesburg City of Cape Town City of Tshwane

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Accounts & Billing

Statements, rates and billing queries.

Faults

Report water, power and road faults.

Complaints

Escalate service delivery failures.

Water

Leaks, supply and stormwater contacts.

Electricity

Municipal power and metering support.

Emergency Services

Fire, disaster and emergency numbers.

Browse by Category

Explore key areas within metros, local municipalities and municipal services.

Metro Municipalities

The eight metros and their call centres.

Accounts & Rates

Billing, rates and valuations.

Water & Sanitation

Water, leaks and stormwater.

Refuse & Waste

Collection and waste services.

Roads & Traffic

Potholes, traffic and fines.

Complaints & Ombuds

Municipal ombud and escalation.

Top Providers

Popular metros, local municipalities and municipal services in South Africa.

City of Johannesburg

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City of Cape Town

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City of Tshwane

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Ekurhuleni

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Nelson Mandela Bay

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Buffalo City

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Joburg Connect

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Metro Police

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Popular Contact Routes

Quick access to the most used support routes.

Municipal accounts

Statements, balances and billing disputes.

Get Help →

Rates & valuations

Property rates and valuation queries.

Get Support →

Water faults

Leaks, bursts and supply failures.

Report Fault →

Refuse collection

Missed collections and waste services.

Get Help →

Roads & potholes

Report potholes and road defects.

Report Fault →

Traffic & fines

Traffic department and fine queries.

Go to Contacts →

Emergency services

Fire, disaster and emergency lines.

Get Help →

Municipal complaints

Escalate a service delivery failure.

Lodge Complaint →

What you can do from this hub

Everything you need to reach and resolve issues with metros, local municipalities and municipal services.

Find official contacts

Get official phone numbers, emails and offices.

Get support pages

Access help pages and self-service options.

Compare routes

Compare providers and their support options.

Escalate complaints

Lodge and escalate complaints the right way.

Stay safe from fraud

Tips and tools to protect your money and identity.

Use helpful guides

Step-by-step guides for common problems.

Featured Guides in this Sector

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Popular Pages in this Sector

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How to Use This Hub

Follow these simple steps to find the help you need.

  1. 1

    Choose Your Need

    Select the issue or service you need help with.

  2. 2

    Pick Your Provider

    Find your provider or office from our listings.

  3. 3

    Choose a Contact Method

    Use phone, email, chat or online forms.

  4. 4

    Get Help or Escalate

    Resolve your issue or escalate if needed.

  5. 5

    Stay Informed

    Save useful pages and stay updated on important info.

Frequently Asked Questions

All Municipalities contact pages

13 municipalities pages on ContactDetails.co.za. Listed A–Z below.

B 2
C 7
J 1
M 2
T 1

Still not sure which municipality route to use?

We're here to help you find the right contact or guide.

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