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Sector Hub

Retirement Fund Contact Details

Find official retirement fund contact details, claims and withdrawal routes, fund tracing, death benefit support, complaint escalation and useful guides all in one place.

Popular Contact Routes

Quick access to the most used support routes.

Pension fund claims

Claim a pension or provident benefit.

Get Help β†’

Provident withdrawals

Withdraw or transfer a benefit.

Get Support β†’

Death benefits

Beneficiary and death benefit claims.

Get Help β†’

Fund tracing

Trace an unclaimed retirement benefit.

Trace Fund β†’

Unclaimed benefits

Search for unclaimed pension money.

Get Help β†’

GEPF self service

GEPF member self-service support.

Go to Contacts β†’

Fund administrators

Reach the administrator of your fund.

Get Support β†’

Fund complaints

Escalate to the adjudicator.

Lodge Complaint β†’

What you can do from this hub

Everything you need to reach and resolve issues with pension, provident and retirement funds.

Find official contacts

Get official phone numbers, emails and offices.

Get support pages

Access help pages and self-service options.

Compare routes

Compare providers and their support options.

Escalate complaints

Lodge and escalate complaints the right way.

Stay safe from fraud

Tips and tools to protect your money and identity.

Use helpful guides

Step-by-step guides for common problems.

How to Use This Hub

Follow these simple steps to find the help you need.

  1. 1

    Choose Your Need

    Select the issue or service you need help with.

  2. 2

    Pick Your Provider

    Find your provider or office from our listings.

  3. 3

    Choose a Contact Method

    Use phone, email, chat or online forms.

  4. 4

    Get Help or Escalate

    Resolve your issue or escalate if needed.

  5. 5

    Stay Informed

    Save useful pages and stay updated on important info.

Frequently Asked Questions

Still not sure which fund route to use?

We're here to help you find the right contact or guide.