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Sector Hub

Insurance Contact Details

Find official insurer contact details, claims routes, policy support, fraud reporting, complaint escalation and useful guides all in one place for South African insurance.

Popular Contact Routes

Quick access to the most used support routes.

Insurance claims

Submit and track any insurance claim.

Get Help β†’

Car insurance claims

Accident, theft and damage claims.

Get Support β†’

Life insurance claims

Life and disability claims.

Get Help β†’

Funeral policy claims

Funeral cover claims and payouts.

Get Support β†’

Policy support

Premiums, cover and policy changes.

Go to Contacts β†’

Debit order queries

Insurance debit order problems.

Get Help β†’

Insurance fraud

Report suspected insurance fraud.

Report Fraud β†’

Insurance ombud

Escalate an unresolved complaint.

Lodge Complaint β†’

What you can do from this hub

Everything you need to reach and resolve issues with short-term, life and funeral insurers.

Find official contacts

Get official phone numbers, emails and offices.

Get support pages

Access help pages and self-service options.

Compare routes

Compare providers and their support options.

Escalate complaints

Lodge and escalate complaints the right way.

Stay safe from fraud

Tips and tools to protect your money and identity.

Use helpful guides

Step-by-step guides for common problems.

How to Use This Hub

Follow these simple steps to find the help you need.

  1. 1

    Choose Your Need

    Select the issue or service you need help with.

  2. 2

    Pick Your Provider

    Find your provider or office from our listings.

  3. 3

    Choose a Contact Method

    Use phone, email, chat or online forms.

  4. 4

    Get Help or Escalate

    Resolve your issue or escalate if needed.

  5. 5

    Stay Informed

    Save useful pages and stay updated on important info.

Frequently Asked Questions

Still not sure which insurer route to use?

We're here to help you find the right contact or guide.