Hippo Valley Estates Limited is a Zimbabwean sugar producer based at Chiredzi, in the south-eastern lowveld, and it is listed on the Zimbabwe Stock Exchange. Tongaat Hulett holds the controlling interest.
It has nothing to do with Hippo.co.za, the South African insurance comparison site, and nothing to do with any hotel or game reserve using the name. The similarity is coincidental and it sends a lot of people to the wrong company.
The Chiredzi contact below is published by Tongaat Hulett on its own group contact page, which is why we can publish it. Shareholder and investor matters go through the group’s company secretary rather than through the estate.
This page covers how to contact Tongaat Hulett in South Africa. The details below were taken from the official Tongaat Hulett contact page rather than from any third-party directory.
ContactDetails.co.za is an independent directory. We are not Tongaat Hulett and cannot act on your behalf. Everything on this page is a routing aid so you reach the right official channel quickly.
Tongaat Hulett contact numbers
These routes were verified against the official Tongaat Hulett contact page on 22 August 2026. Contact numbers do change, so confirm on the official page before relying on one for anything urgent.
| What it is for | Contact |
|---|---|
| Head office | +27 32 439 4000 |
| Head office, alternate | +27 32 945 3333 |
| General email | [email protected] |
| Hippo Valley Estates Limited, Chiredzi, Zimbabwe | +263 231 231 3141 |
The head office postal address is P O Box 3, Tongaat, 4400, South Africa.
Hippo Valley Estates Limited is a Zimbabwean sugar producer based at Chiredzi, in the south-eastern lowveld, and it is listed on the Zimbabwe Stock Exchange. Tongaat Hulett holds the controlling interest and publishes the Chiredzi contact on its own group contact page, which is where the number below comes from. It has nothing to do with Hippo.co.za, the South African insurance comparison site.
Self-service options before you call
- Check the official site at tongaat.com, which carries the current contact details and any online enquiry form.
- Email to [email protected], which gives you a written record of what you asked and when.
- Calling outside peak times. Monday mornings and the hour after 17:00 are usually the worst for South African contact centres.
What to have ready before you call
- A clear one line summary of what you need resolved.
- Your account, order or reference number if you already have one.
- The identity document or account holder details, since most South African providers verify who you are before discussing an account.
- Dates, amounts and any error message exactly as it appeared.
- A pen and paper for the reference number. Ask for one every time, because without it a follow up call starts from nothing.
Complaints and escalation
If a first call does not resolve the matter, escalate through the company’s own published enquiry route. A listed company’s shareholder and governance matters go through the company secretary named in its annual report, and community or environmental concerns about an operation go to the relevant provincial authority.
Keep a short written log of each contact: the date, the channel you used, the name of the agent and the reference number. Most corporate complaint processes ask for exactly that history, and having it ready is usually the difference between a fast resolution and starting over.
Avoiding fake Tongaat Hulett contact numbers
Contact details for well known South African brands are a common target for impersonation. Numbers that look official appear in search ads, social media replies and cloned websites, and the person answering is not Tongaat Hulett.
- Reach Tongaat Hulett through the official site at tongaat.com rather than through a number in a search advert or a social media reply.
- Tongaat Hulett will never ask you for your full card number, PIN, CVV, online banking password or a one time PIN. Nobody legitimate needs those to help you.
- Treat any caller who creates urgency, asks you to install remote access software, or asks you to move money to a safe account as fraudulent, and end the call.
- If you are unsure whether a call was genuine, hang up and dial the official number yourself rather than calling back a number the caller gave you.
Related contact pages
Frequently asked questions
What is the Tongaat Hulett contact number?
The routes are listed in the table above, with what each one is for. The main route is +27 32 439 4000. Confirm it on tongaat.com before relying on it, since numbers are changed from time to time.
How do I know a Tongaat Hulett number is genuine?
Check it against the official site at tongaat.com. A number that only appears in a search advert, a social media reply or a third-party directory should not be trusted for anything involving your account, your money or your identity document.
What should I do if nobody resolves my query?
Ask for the complaint reference and the escalation path on your first call, then follow the escalation route described above. Keep the dates, agent names and reference numbers, because every formal complaint process will ask for them.
Can ContactDetails.co.za resolve this for me?
No. We are an independent directory, not Tongaat Hulett, and we have no access to your account. Everything here is a routing aid so that you reach the correct official channel with the right information in hand.
Is there a cost to calling these numbers?
South African 0860 and 0861 numbers are charged at a share-call or standard rate depending on your provider, and 0800 numbers are toll free from a landline. Calls from a mobile are billed at your own operator’s rate, so check your plan if cost matters.
Contact routes on this page were checked against the official Tongaat Hulett source on 22 August 2026. If you find a detail that has changed, the official source is always the authority.