This page covers how to reach Avbob Port Elizabeth in Port Elizabeth. AVBOB does not publish a separate switchboard number for every funeral location, so the reliable route is the AVBOB contact route below, and AVBOB does not publish a public per branch directory, so we have not listed a number for this location.
ContactDetails.co.za is an independent directory. We are not AVBOB and cannot act on your behalf. Everything on this page is a routing aid so you reach the right official channel quickly.
AVBOB contact numbers
These routes were verified against the official AVBOB contact page on 21 August 2026. Contact numbers do change, so confirm on the official page before relying on one for anything urgent.
| What it is for | Contact |
|---|---|
| Funeral services and arrangements (24 hours) | 0861 28262 1 |
| Claims call centre | 0861 28 26 21 |
| Claims, Eastern and Western Cape | 086 673 6756 |
| Claims, Gauteng South | 086 262 5323 |
| Claims, Gauteng North, Mpumalanga and Limpopo | 086 682 8778 |
| Claims, KwaZulu-Natal and Free State | 086 675 5245 |
Funeral services are available 24 hours a day.
AVBOB handles claims through REGIONAL claims offices, so quoting the right region gets a claim moving faster. If you are arranging a funeral, the 24 hour funeral services line is the one to call first; the claims line deals with the policy payout separately. Have the policy number and the death certificate to hand.
Reaching the Port Elizabeth branch
AVBOB does not publish a public per branch directory. Use the national contact route above and give the agent the Port Elizabeth location so they can route your query or confirm the correct trading details.
We have not published a direct phone number for this location. Branch level numbers are not centrally published by AVBOB, and inventing or copying one from an unofficial listing is exactly how people end up calling a number that no longer belongs to the business.
Choosing the right AVBOB route
AVBOB splits its contact lines by department rather than running everything through one switchboard. Calling the wrong line usually means being transferred or asked to call back, so it is worth picking the right one first time.
If your query does not obviously match one of the lines above, start with the general customer care number and ask to be routed. Note the reference number before the transfer, so it is not lost if the call drops.
Self-service options before you call
- The official site at avbob.co.za, which carries the current customer care details and any online enquiry form.
- Calling outside peak times. Monday mornings and the hour after 17:00 are usually the worst for South African contact centres.
What to have ready before you call
- The name and location of the branch or service you are calling about.
- Your account, order or reference number if you already have one.
- The identity document or account holder details, since most South African providers verify who you are before discussing an account.
- Dates, amounts and any error message exactly as it appeared.
- A pen and paper for the reference number. Ask for one every time, because without it a follow up call starts from nothing.
Complaints and escalation
If a first call does not resolve the matter, escalate through the insurer’s internal complaints process first. If the outcome does not resolve the matter, unresolved insurance disputes can be escalated to the relevant financial services ombud scheme.
Keep a short written log of each contact: the date, the channel you used, the name of the agent and the reference number. Most insurance complaint processes ask for exactly that history, and having it ready is usually the difference between a fast resolution and starting over.
Avoiding fake AVBOB contact numbers
Contact details for well known South African brands are a common target for impersonation. Numbers that look official appear in search ads, social media replies and cloned websites, and the person answering is not AVBOB.
- Reach AVBOB through the official site at avbob.co.za rather than through a number in a search advert or a social media reply.
- AVBOB will never ask you for your full card number, PIN, CVV, online banking password or a one time PIN. Nobody legitimate needs those to help you.
- Treat any caller who creates urgency, asks you to install remote access software, or asks you to move money to a safe account as fraudulent, and end the call.
- If you are unsure whether a call was genuine, hang up and dial the official number yourself rather than calling back a number the caller gave you.
Related contact pages
Frequently asked questions
What is the AVBOB contact number?
The routes AVBOB publishes on its official contact page are listed in the table above, with what each one is for. The main route is 0861 28262 1. Confirm it on avbob.co.za before relying on it, since numbers are changed from time to time.
What is the direct number for the Port Elizabeth branch?
We do not publish one, because AVBOB does not centrally publish branch level numbers and we do not republish contact details we cannot verify on an official source. Use the national route above and give the agent the branch name.
How do I know a AVBOB number is genuine?
Check it against the official site at avbob.co.za. A number that only appears in a search advert, a social media reply or a third-party directory should not be trusted for anything involving your account, your money or your identity document.
What should I do if nobody resolves my query?
Ask for the complaint reference and the escalation path on your first call, then follow the escalation route described above. Keep the dates, agent names and reference numbers, because every formal complaint process will ask for them.
Can ContactDetails.co.za resolve this for me?
No. We are an independent directory, not AVBOB, and we have no access to your account. Everything here is a routing aid so that you reach the correct official channel with the right information in hand.
Is there a cost to calling these numbers?
South African 0860 and 0861 numbers are charged at a share-call or standard rate depending on your provider, and 0800 numbers are toll free from a landline. Calls from a mobile are billed at your own operator’s rate, so check your plan if cost matters.
Contact routes on this page were checked against the official AVBOB source on 21 August 2026. If you find a detail that has changed, the official source above is always the authority.