Stallion Security provides guarding, technology and integrated security services in South Africa.
Every security company and every officer must be registered with PSIRA. An unregistered guard is unlawfully deployed and uninsured, and registration is checkable in one call.
A security company is not the police. A crime in progress is 10111, and only the police can open a case, which is what an insurance claim needs.
This page covers how to contact Stallion Security in South Africa. The details below were taken from the official Stallion Security contact page rather than from any third-party directory.
ContactDetails.co.za is an independent directory. We are not Stallion Security and cannot act on your behalf. Everything on this page is a routing aid so you reach the right official channel quickly.
Stallion Security contact numbers
These routes were verified against the official Stallion Security contact page on 23 August 2026. Contact numbers do change, so confirm on the official page before relying on one for anything urgent.
| What it is for | Contact |
|---|---|
| Head office | 011 533 8888 |
| General enquiries email | [email protected] |
| PSIRA | 086 133 3850 |
| South African Police Service emergency | 10111 |
Every security company and every officer must be registered with PSIRA. Registration can be checked on 086 133 3850, and an unregistered guard is unlawfully deployed and uninsured. A security company is not the police. A crime in progress is 10111, and only the police can open a case.
Self-service options before you call
- Check the official site at stallion.co.za, which carries the current contact details and any online enquiry form.
- Email to [email protected], which gives you a written record of what you asked and when.
- Calling outside peak times. Monday mornings and the hour after 17:00 are usually the worst for South African contact centres.
What to have ready before you call
- A clear one line summary of what you need resolved.
- Your account, order or reference number if you already have one.
- The identity document or account holder details, since most South African providers verify who you are before discussing an account.
- Dates, amounts and any error message exactly as it appeared.
- A pen and paper for the reference number. Ask for one every time, because without it a follow up call starts from nothing.
Choosing a security company
- Every security company and every officer must be registered with PSIRA. Registration is checkable on 086 133 3850, and an unregistered guard is unlawfully deployed and uninsured.
- A security company is not the police. A crime in progress is 10111. Armed response attends; only the police can open a case, and the case number is what an insurance claim needs.
- Read what the armed response contract actually promises. Response times are usually targets rather than guarantees, and liability is commonly limited or excluded entirely.
- Keep your passwords and panic codes current. A control room will not dispatch, or stand down, without verifying who it is speaking to.
- Check what your insurer requires. Many household policies require a linked alarm or armed response, and a claim can be reduced where the required system was not active.
Complaints about a security service provider or an officer go to PSIRA on 086 133 3850, which registers and regulates the industry. A crime is reported to the South African Police Service.
Complaints and escalation
If a first call does not resolve the matter, escalate through the company’s own management first, in writing. Complaints about a security service provider or an officer go to PSIRA on 086 133 3850, which registers and regulates the industry. A crime in progress is 10111.
Keep a short written log of each contact: the date, the channel you used, the name of the agent and the reference number. Most security complaint processes ask for exactly that history, and having it ready is usually the difference between a fast resolution and starting over.
Avoiding fake Stallion Security contact numbers
Contact details for well known South African brands are a common target for impersonation. Numbers that look official appear in search ads, social media replies and cloned websites, and the person answering is not Stallion Security.
- Reach Stallion Security through the official site at stallion.co.za rather than through a number in a search advert or a social media reply.
- Stallion Security will never ask you for your full card number, PIN, CVV, online banking password or a one time PIN. Nobody legitimate needs those to help you.
- Treat any caller who creates urgency, asks you to install remote access software, or asks you to move money to a safe account as fraudulent, and end the call.
- If you are unsure whether a call was genuine, hang up and dial the official number yourself rather than calling back a number the caller gave you.
Related contact pages
Frequently asked questions
What is the Stallion Security contact number?
The routes are listed in the table above, with what each one is for. The main route is 011 533 8888. Confirm it on stallion.co.za before relying on it, since numbers are changed from time to time.
How do I know a Stallion Security number is genuine?
Check it against the official site at stallion.co.za. A number that only appears in a search advert, a social media reply or a third-party directory should not be trusted for anything involving your account, your money or your identity document.
What should I do if nobody resolves my query?
Ask for the complaint reference and the escalation path on your first call, then follow the escalation route described above. Keep the dates, agent names and reference numbers, because every formal complaint process will ask for them.
Can ContactDetails.co.za resolve this for me?
No. We are an independent directory, not Stallion Security, and we have no access to your account. Everything here is a routing aid so that you reach the correct official channel with the right information in hand.
Is there a cost to calling these numbers?
South African 0860 and 0861 numbers are charged at a share-call or standard rate depending on your provider, and 0800 numbers are toll free from a landline. Calls from a mobile are billed at your own operator’s rate, so check your plan if cost matters.
Contact routes on this page were checked against the official Stallion Security source on 23 August 2026. If you find a detail that has changed, the official source is always the authority.