DUT Contact Details

DUT’s Student Housing reception in Durban is 031 373 2185, with housingdbn@dut.ac.za for all Durban residence queries. The university switchboard is 031 373 2000 in Durban and 033 845 8800 in Pietermaritzburg, with info@dut.ac.za for general enquiries. We read this on dut.ac.za on 24 September 2026.

Student housing

Who you are	Email	Telephone
Durban residences, all queries	housingdbn@dut.ac.za	031 373 2185, 031 373 6337, 031 373 2217
Durban, first-year students	Firstyearqueriesdbn@dut.ac.za	As above
Midlands residences, all queries	HousingPmb@dut.ac.za	031 373 6059, 031 373 5453
Midlands, first-year students	Firstyearhousingpmb@dut.ac.za	As above
Manager, Durban	Via the reception addresses	031 373 2212
Manager, Midlands	Via the reception addresses	031 373 6059

DUT is explicit that queries should go to Student Housing reception rather than to the managers. We list the manager numbers because DUT publishes them, but the reception addresses are the route the university asks you to use, and they are answered by more than one person.

We do not republish the managers’ names, which appear alongside those numbers. Ask for the Student Housing Manager by title.

Midlands housing uses a Durban code

This catches people out and looks like a mistake, so it is worth stating plainly.

Pietermaritzburg is in the 033 dialling area, and DUT’s Midlands switchboard is 033 845 8800. But the Midlands student housing numbers are all on 031, the Durban code: 031 373 6059 and 031 373 5453.

That is what DUT publishes and it is not a typo on our part. Housing appears to be administered centrally from Durban for both campuses. Dial them as 031 numbers.

Note too that 031 373 6059 is listed twice: once as the Midlands manager’s line and once as a first-year Midlands number. It is one line serving both.

Before you ask about a room

DUT publishes its accommodation capacity, and the numbers explain why residence places are hard to get.

DUT-owned beds	2,253
Leased residence beds	16,035
Private accommodation beds	2,365
DUT-owned residences, Durban	7
Leased residences, Durban	65
DUT-owned residences, Midlands	5
Leased residences, Midlands	52

The great majority of beds are in leased residences rather than university-owned ones. So the building you are placed in is often not owned by DUT, and day-to-day problems there may involve a landlord as well as the university. Report them to Student Housing anyway; they hold the lease.

Private accommodation providers

If you own property and want to house DUT students, there is a formal accreditation route: DUT publishes guidelines for accreditation as an off-campus accommodation provider, downloadable from its student housing page.

Read DUT’s own warning before you invest in it. The university states that private accommodation is not guaranteed upfront: it comes into operation only once all in-source and leased residences are fully occupied. Private providers are the last option filled, not the first.

Accreditation enquiries go through the same student housing addresses above.

Fees and financial aid

DUT runs a Financial Aid Unit as a separate department under Student Services, but it does not publish a dedicated departmental telephone number or role mailbox that we could verify on its public pages.

So for a fees or funding question, use the switchboards and ask for the Financial Aid Unit: 031 373 2000 for Durban or 033 845 8800 for Pietermaritzburg, or write to info@dut.ac.za.

Before you call, check the documents DUT publishes on its own site, because most fee questions are answered there: the Fees Booklet, the NSFAS pages for new and returning students, and the “Missing Middle” application form for students who fall above the NSFAS threshold but cannot fund themselves.

Quote your student number in any fees email. Without it, an account query cannot be looked up.

Other student services

DUT groups several units under Student Services, and knowing the right one saves being transferred: the Financial Aid Unit, Student Counselling and Health, Student Housing and Residence Life, Student Governance and Development, Student Records and Sports Administration.

Student Records is the unit for transcripts and proof of registration, which is a different desk from finance and from housing.

DUT also runs Student Self Service for web registration and results, both on the web and through mobile apps, which handles most routine record requests without a phone call.

The university’s postal address is PO Box 1334, Durban, 4000.

Frequently asked questions

What is the Dut contact number?

DUT's Student Housing reception in Durban is 031 373 2185, with housingdbn@dut.ac.za for all Durban residence queries.

What is the Dut email address?

The email address listed on this page is housingdbn@dut.ac.za (Durban residences, all queries).

How do I know these Dut details are correct?

We only list details read from the official website or channels of Dut, and this page shows the date they were checked. Confirm on the official site before you share personal information or make a payment.

Sources

• DUT Student Housing and Residence Life page, dut.ac.za/student-housing, for all housing email addresses and telephone numbers, the manager lines, the accommodation capacity figures and the private accommodation accreditation guidance (read 24 September 2026)
• DUT site footer and contact page, for the Durban and Pietermaritzburg switchboard numbers, the general email address and the postal address (read 24 September 2026)
• DUT Financial Aid Unit and Student Services pages, checked for a dedicated finance telephone number or role mailbox; none is published (checked 24 September 2026)