Education · Contact details
Danone Head Office Contact Details
The Danone head office number is 087 350 2032. Danone Southern Africa makes dairy brands such as DanUp, Mayo, Nutriday, Ultramel, Yogi Sip and Snax, and its head office is at Bryanston Place Office Park in Johannesburg.
Product questions go to a separate Consumer Care Line, and infant and medical nutrition is handled by Nutricia, a Danone business with its own careline.
Danone head office contact details at a glance
| Route | Details |
|---|---|
| Danone Head Office | 087 350 2032 |
| Consumer Care Line (product enquiries) | 086 143 5737 |
| Consumer care email (run by Smollan for Danone) | danoneconsumer@smollan.co.za |
| Retailer orders / customer service | 080 032 6663 |
| Danone Ethics Line | www.danoneethicsline.com |
| Nutricia careline WhatsApp (infant nutrition, product recall) | +27 83 630 5663 |
| Nutricia careline email | consumerafrica@danone.com |
| Address | Bryanston Place Office Park, 199 Bryanston Drive, Bryanston, Johannesburg 2191 |
Official contact channels
Call the head office on 087 350 2032 for corporate queries. For a question or complaint about a Danone product, use the Consumer Care Line on 086 143 5737 or email danoneconsumer@smollan.co.za; Smollan runs this mailbox for Danone. Retailers ordering stock use Customer Service on 080 032 6663.
What this organisation provides
Danone Southern Africa produces dairy brands including DanUp, Mayo, Nutriday, Ultramel, Yogi Sip and Snax. Its website, danone.co.za, redirects to corporate.danone.co.za. Infant-formula and medical nutrition products are sold under Nutricia (nutricia.co.za).
Address and operating information
Danone head office is at Bryanston Place Office Park, 199 Bryanston Drive, Bryanston, Johannesburg 2191. Danone does not publish head office hours. The Nutricia WhatsApp careline is open Monday to Friday 8am to 5pm.
See also Danone Johannesburg contact details.
Support and escalation routes
- Suspicious behaviour: report it through the Danone Ethics Line website, www.danoneethicsline.com.
- Infant formula (Nutricia) queries, including product recall questions: WhatsApp +27 83 630 5663 or email consumerafrica@danone.com.
- Product complaints: Consumer Care Line on 086 143 5737.
For the Danone brand page, see Danone contact details, or browse the directory.
Frequently asked questions
What is the Danone head office number?
Danone Southern Africa’s head office number is 087 350 2032.
Where is Danone head office in South Africa?
Bryanston Place Office Park, 199 Bryanston Drive, Bryanston, Johannesburg 2191.
How do I complain about a Danone product?
Call the Consumer Care Line on 086 143 5737 or email danoneconsumer@smollan.co.za.
Who do I contact about Nutricia infant formula?
The Nutricia careline on WhatsApp, +27 83 630 5663 (Monday to Friday 8am to 5pm), or consumerafrica@danone.com.
Sources
- Danone Southern Africa contact page, corporate.danone.co.za/footer/contact.html, read 27 September 2026
- Nutricia South Africa home page, nutricia.co.za, read 27 September 2026