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SASSA North West Contact Details

Verified 27 September 2026Updated 6 October 2026Official source onlyIndependent directoryPublished by Silas T Nkoana, Cape TownReport a wrong number

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SASSA’s North West regional office in Mmabatho is reachable on 018 397 3386. Grant queries go to the national toll-free line 0800 60 10 11 or to GrantEnquiries@sassa.gov.za. The office is at SASSA House, ERF 3139, on the corner of Sekame and Dr James Moroka in Mega City, Mmabatho, and district offices serve Bojanala, Dr Kenneth Kaunda, Dr Ruth Segomotsi Mompati and Ngaka Modiri Molema.

SASSA North West contact details at a glance

RouteDetails
SASSA North West regional office018 397 3386
North West regional office addressSASSA House ERF 3139, Corner Sekame and Dr James Moroka, Mega City, 2735
Postal addressPrivate Bag X44, Mmabatho, 2735
SASSA toll-free grant enquiries0800 60 10 11
Grant enquiries emailGrantEnquiries@sassa.gov.za

SASSA Mmabatho phone number and regional office

Two routes cover most needs. Grant queries: dial 0800 60 10 11 at no charge or email GrantEnquiries@sassa.gov.za. Regional matters: 018 397 3386, listed by SASSA for the North West Regional Executive Manager at SASSA House in Mega City.

The regional office sits at ERF 3139, on the corner of Sekame and Dr James Moroka in Mega City, 2735. Postal items should be addressed to Private Bag X44, Mmabatho, 2735. SASSA has not published hours for the office.

SASSA districts and service offices in the North West

SASSA, a national agency reporting to the Department of Social Development, splits the North West into four districts for its local service offices:

  • Bojanala
  • Dr Kenneth Kaunda
  • Dr Ruth Segomotsi Mompati
  • Ngaka Modiri Molema

How to send SASSA a written request or escalate a matter

Anything that must be in writing goes on SASSA’s customer support grant request form. SASSA requires the form typed (pen is not accepted) with every * field completed, then emailed to GrantEnquiries@sassa.gov.za. Unresolved cases can be taken to Mega City on 018 397 3386. See the grant enquiry contacts, SASSA Western Cape or our government directory.

Frequently asked questions

What is the SASSA Mmabatho phone number?

The North West regional office in Mega City is on 018 397 3386. Grant queries go to the national toll-free line 0800 60 10 11.

Where is SASSA House in the North West?

ERF 3139, corner Sekame and Dr James Moroka, Mega City, 2735. Post goes to Private Bag X44, Mmabatho, 2735.

What districts does SASSA North West cover?

Bojanala, Dr Kenneth Kaunda, Dr Ruth Segomotsi Mompati and Ngaka Modiri Molema.

How do I send SASSA a support request?

Type the customer support grant request form and email it to GrantEnquiries@sassa.gov.za. SASSA does not accept the form filled in with a pen.

Sources

  • Regional office details: sassa.gov.za/contact/head-office-and-regional, 27 September 2026
  • District service offices: sassa.gov.za/contact/sassa-service-offices, 27 September 2026
  • Support request form rules: sassa.gov.za/social-grants/customer-support-grant-request, 27 September 2026