Government · Contact details
SASSA Western Cape Contact Details
For SASSA grant enquiries in the Western Cape, call the SASSA toll-free line on 0800 60 10 11 or email grantenquiries@sassa.gov.za. The South African Social Security Agency’s Western Cape regional office is at 11 Adderley Street, Cape Town 8000.
SASSA does not publish a general public phone line for the Western Cape regional office, so the national grant enquiries line is the number to use. For all of SASSA’s national channels, see the main SASSA contact details page.
SASSA Western Cape contact details at a glance
| Route | Details |
|---|---|
| SASSA grant enquiries toll-free (national) | 0800 60 10 11 |
| SASSA grant enquiries email (national) | grantenquiries@sassa.gov.za |
| Regional office physical address | 11 Adderley Street, Cape Town 8000 |
| Regional office postal address | Private Bag X9189, Cape Town 8000 |
Official branch contact route
Start with the SASSA grant enquiries line, 0800 60 10 11, which is free to call, or email grantenquiries@sassa.gov.za. These are the contacts SASSA publishes on its contact page for grant questions, and they serve Western Cape applicants and beneficiaries too.
Be careful with other Western Cape numbers and email addresses you may find on directory sites. Some numbers and a regional grant enquiries mailbox that circulate online do not appear on sassa.gov.za, so we have not listed them.
Location and operating information
The Western Cape regional office is at 11 Adderley Street in the Cape Town CBD. Post goes to Private Bag X9189, Cape Town 8000. SASSA does not publish opening hours for the regional office on the page we checked.
Services at this location
The Adderley Street address is SASSA’s regional office for the Western Cape. SASSA’s own list of Western Cape service offices did not show any entries when we checked, so we cannot confirm which local offices take grant applications. Call 0800 60 10 11 to find the office nearest to you before you travel.
Parent organisation and escalation
The Western Cape office is part of the South African Social Security Agency. SASSA does not publish a separate escalation line for the region; if a query is not resolved, write to the regional office at Private Bag X9189, Cape Town 8000, and quote any reference number you were given.
For other government services, browse the government hub or the government directory S listings.
FAQs
What is the SASSA Western Cape contact number?
Use the SASSA grant enquiries toll-free line, 0800 60 10 11. SASSA does not publish a general public line for the Western Cape regional office.
Where is the SASSA office in Cape Town?
The Western Cape regional office is at 11 Adderley Street, Cape Town 8000.
What is the SASSA email address for grant enquiries?
Email grantenquiries@sassa.gov.za.
Sources
- SASSA, Contact (regional offices and grant enquiries): sassa.gov.za/contact/access-to-information, read 2026-09-27
- SASSA, Service offices: sassa.gov.za/contact/sassa-service-offices, read 2026-09-27