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SASSA Contact Details KZN

Verified 27 September 2026Official source onlyIndependent directoryReport a wrong number

The SASSA KwaZulu-Natal regional office number is 033 846 3300, and for grant enquiries you can call SASSA’s national toll-free line on 0800 60 10 11 or email GrantEnquiries@sassa.gov.za. The KZN regional office of the South African Social Security Agency (SASSA), the national agency that pays social grants, is in Pietermaritzburg, and SASSA lists 82 local service offices across the province.

For SASSA’s national contacts and other provinces, see the main SASSA contact details page.

SASSA KZN contact details at a glance

RouteDetails
KZN regional office033 846 3300
National grant enquiries toll-free0800 60 10 11
Grant enquiries emailGrantEnquiries@sassa.gov.za
Head office switchboard (Pretoria)012 400 2000
KZN local service offices listsassa.gov.za/contact/sassa-service-offices
KZN regional office physical address1 Bank Street, Pietermaritzburg, 3201
KZN regional office postal addressPrivate Bag X9146, Pietermaritzburg, 3201

Official SASSA KZN contact route

For questions about your grant, start with the national toll-free line, 0800 60 10 11, or email GrantEnquiries@sassa.gov.za. For matters that need the KwaZulu-Natal region, call the regional office on 033 846 3300; SASSA lists this same number for both the regional management and the branch coordinator. The head office switchboard in Pretoria is 012 400 2000.

Location and operating information

The KZN regional office is at 1 Bank Street, Pietermaritzburg, 3201. Post goes to Private Bag X9146, Pietermaritzburg, 3201. SASSA does not publish opening hours for the regional office on its contact page.

Most people are served at a local office rather than the regional office. SASSA lists 82 local service offices in KwaZulu-Natal, grouped into 11 districts: eThekwini, Umgungundlovu, Ugu, Sisonke, iLembe, Zululand, Uthungulu, Uthukela, Umzinyathi, Umkhanyakude and Amajuba. The list gives each office’s municipality and ward ID but no phone numbers.

Local SASSA offices in KZN

  • eThekwini: 16 listed local offices, including Durban, Umlazi, KwaMashu, Pinetown, Phoenix, Chatsworth, Inanda and Verulam.
  • Elsewhere in KZN: offices include Richards Bay, Newcastle, Ladysmith, Port Shepstone, Kokstad, Vryheid, KwaDukuza (Stanger) and the Pietermaritzburg local office.

Check the full KZN list on sassa.gov.za/contact/sassa-service-offices to find the office for your ward.

Parent organisation and escalation

The KZN region is part of SASSA’s national structure, run from head office in Pretoria. If your local office cannot help, contact the KZN regional office on 033 846 3300, or write to GrantEnquiries@sassa.gov.za. SASSA does not publish a separate escalation line for the region. For other public bodies, browse the government hub or the government directory S listings.

FAQs

What is the SASSA contact number in KZN?

The KZN regional office is on 033 846 3300. For grant enquiries, SASSA’s toll-free line is 0800 60 10 11.

Where is the SASSA KZN regional office?

At 1 Bank Street, Pietermaritzburg, 3201.

How many SASSA offices are there in KZN?

SASSA lists 82 local service offices in KwaZulu-Natal across 11 districts, 16 of them in eThekwini.

What is the SASSA email for grant queries?

Email GrantEnquiries@sassa.gov.za.

Sources

  • SASSA, Head office and regional contacts: sassa.gov.za/contact/head-office-and-regional, read 2026-09-26
  • SASSA, Service offices: sassa.gov.za/contact/sassa-service-offices, read 2026-09-26