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SASSA Eastern Cape Contact Details

Verified 27 September 2026Official source onlyIndependent directoryPublished by Silas T Nkoana, Cape TownReport a wrong number

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SASSA Eastern Cape’s regional office in Quigney, East London, answers on 043 707 6300. It is the Eastern Cape region of the South African Social Security Agency, a national agency under the Department of Social Development.

SASSA Eastern Cape contact details at a glance

RouteDetails
SASSA Eastern Cape regional office043 707 6300
Eastern Cape regional office addressBKB Building, Cnr Fitzpatrick & Merino Road, Quigney, East London, 5200
PostalPrivate Bag X9001, Chiselhurst, East London, 5200
SASSA toll-free grant enquiries0800 60 10 11
Grant enquiries emailGrantEnquiries@sassa.gov.za

Official contact channels

On SASSA’s Head Office and Regional Contacts page, 043 707 6300 appears next to the Eastern Cape Regional Executive Manager. Questions about a specific grant are better sent to the national line, 0800 60 10 11, which costs nothing to call, or written to GrantEnquiries@sassa.gov.za.

Services and responsibilities

Eastern Cape residents get face-to-face help at SASSA local service offices, which the agency groups under eight districts:

  • Alfred Nzo
  • Amathole
  • Buffalo City
  • Chris Hani
  • Joe Gqabi
  • Nelson Mandela Bay
  • O.R.Tambo
  • Sarah Baartman

Office/address information

Find the regional office in the BKB Building on the corner of Fitzpatrick and Merino Road in Quigney, East London, 5200. Letters go to Private Bag X9001, Chiselhurst, East London, 5200. No opening hours appear on SASSA’s contacts page.

Applications and escalation

A written customer support request uses SASSA’s grant request form. Type it on a computer rather than filling it in by pen, complete each starred field, and email it to GrantEnquiries@sassa.gov.za. When a query stalls, the East London office on 043 707 6300 is the next step. The national grant enquiry page explains that route; for another province see SASSA North West, or browse our government directory.

Frequently asked questions

What number do I call for SASSA in East London?

The Eastern Cape regional office in Quigney is on 043 707 6300.

Which districts have SASSA offices in the Eastern Cape?

Alfred Nzo, Amathole, Buffalo City, Chris Hani, Joe Gqabi, Nelson Mandela Bay, O.R.Tambo and Sarah Baartman.

Is there a free SASSA number in the Eastern Cape?

Yes, the national grant enquiries line 0800 60 10 11 is toll-free.

What is SASSA Eastern Cape’s postal address?

Private Bag X9001, Chiselhurst, East London, 5200.

Sources

  • Head Office and Regional Contacts (sassa.gov.za/contact/head-office-and-regional), read 27 September 2026
  • SASSA service offices by district (sassa.gov.za/contact/sassa-service-offices), read 27 September 2026
  • Customer support grant request form (sassa.gov.za/social-grants/customer-support-grant-request), read 27 September 2026