Education · Contact details
UJ Contact Details
The UJ (University of Johannesburg) admin contact number is the UJ Call Centre on 011 559 4555, which handles general, study-related, admission and alumni enquiries. Admission queries can also go to mylife@uj.ac.za or the admissions WhatsApp number +27 87 240 6854.
Important Notice: ContactDetails.co.za is an independent reference guide and is not affiliated with, endorsed by, or an agent of the University of Johannesburg. We do not handle applications, process payments, or resolve student queries directly. Always verify details on official institutional channels before reaching out.
UJ contact details at a glance
| Need | Official UJ route |
|---|---|
| UJ Call Centre (admin, general and study-related enquiries) | 011 559 4555 |
| Admission enquiries email | mylife@uj.ac.za |
| Admission enquiries WhatsApp | +27 87 240 6854 |
| Application status check | student.uj.ac.za (student number or ID/passport number plus a one-time verification) |
| Student Finance (student accounts) | studentaccounts@uj.ac.za |
| Johannesburg Business School call centre (MBA, executive education) | 011 559 7600 |
| Postal address | UJ Administration, PO Box 524, Auckland Park, 2006 |
Official UJ Contact Details Routes to Check First
When reaching out to the University of Johannesburg, choose your channel based on the specific assistance you need:
- General Student & Applicant Support: For general enquiries regarding admissions, registration, academic records, and student administration, call the UJ Call Centre on 011 559 4555.
- Self-Service Portals: Current students and applicants should prioritise logging into official UJ self-service portals (uLink) to check application statuses, download academic transcripts, or update contact information without waiting in queue.
- On-Campus / Student Enrolment Centres: For in-person assistance across campuses (Auckland Park Kingsway, Auckland Park Bunting Road, Doornfontein, or Soweto), visit the official campus Enrolment or Student Service Centres during operational hours.
- Finance & Bursaries (NSFAS / Student Finance): Queries related to tuition fees, payment plans, or funding must be handled strictly through dedicated university finance desks or verified student funding channels.
- Emergency & Protection Services: For immediate security, medical, or safety concerns on any UJ campus, reach out directly to UJ Campus Health and Protection Services (24/7 internal emergency numbers).
UJ admin contact details and call centre operating hours
UJ’s contact directory routes admission, alumni and general or study-related enquiries to the same UJ Call Centre number, 011 559 4555. This is the UJ landline to use for admin queries. We could not confirm the call centre operating hours or business hours from UJ’s own site, so we do not list them here. UJ does not publish a separate legal department line or an “institution number” in its contact directory.
UJ email for enquiries and help with an application
To send an email to UJ about an application or admission, use mylife@uj.ac.za. The same admissions team lists a WhatsApp number, +27 87 240 6854. Post can go to UJ Administration, University of Johannesburg, PO Box 524, Auckland Park, 2006.
UJ Student Enrolment Centre (SEC) contact details and status checks
To check your UJ application status, use the student portal at student.uj.ac.za. It asks for your student number or ID/passport number and verifies you by SA cellphone, work or home telephone, international cellphone or email. For admission questions about the enrolment process, call 011 559 4555 or email mylife@uj.ac.za.
UJ’s Student Enrolment Centre page could not be read when we checked, so we could not confirm SEC opening days (including whether it opens on Saturdays) or a separate mailbox for submitting documents. Use the admissions routes above and ask the call centre before travelling to campus.
UJ student accounts, quotations and bursary contact details
UJ lists Student Finance by email only: studentaccounts@uj.ac.za. Use it for student account statements, financial quotations and refund questions; no separate refund office or bursary number is listed. See our UJ finance contact details page for more on student accounts, and the UJ NSFAS contact details page for NSFAS matters.
UJ faculty and postgraduate contact details
| Faculty or school | Phone | |
|---|---|---|
| Faculty of Education | 011 559 5562 | eduqueries@uj.ac.za |
| College of Business and Economics (Kingsway) | See UJ directory | AskCBE@uj.ac.za |
| Faculty of Health Sciences | 011 559 6925 | web-healthscience@uj.ac.za |
| Faculty of Science (Doornfontein) | 011 559 6349 | web-science@uj.ac.za |
| Faculty of Science (Kingsway) | 011 559 4562 | web-science@uj.ac.za |
| Faculty of Law | 011 559 2141 | Not listed |
| Faculty of Art, Design & Architecture | 011 559 1098 | Not listed |
| Engineering and the Built Environment | 011 559 3298 (Kingsway), 011 559 6811 (Doornfontein) | Not listed |
| Johannesburg Business School call centre | 011 559 7600 | execed@jbs.ac.za, mba@jbs.ac.za |
UJ does not list a dedicated postgraduate admissions mailbox, a PGDBA number or a strategic management number in its contact directory. Send postgraduate queries to the relevant faculty above or call 011 559 4555. Johannesburg Business School is at the corner of Barry Hertzog Avenue and Napier Road, Milpark, 2092.
UJ campus addresses and campus clinics
- Auckland Park Kingsway Campus (APK): Corner Kingsway and University Road, Auckland Park. APK Primary Healthcare clinic: 011 559 3837.
- Auckland Park Bunting Road Campus (APB): Bunting Road, Auckland Park. Clinic: 011 559 1238.
- Doornfontein Campus (DFC): Cnr Siemert & Beit Streets, Doornfontein. Clinic: 011 559 6544.
- Soweto Campus (SWC): Old Potch Road, Soweto. Clinic: 011 559 5571.
UJ’s contact directory does not list contacts for APK student centre shops or the Graduate Affairs administrative building. It does not publish a Registrar’s office mailbox or a maintenance line either; for those, call 011 559 4555.
What This Page Should Help Users Do
This guide is designed to help South African prospective students, current students, alumni, and parents safely navigate institutional communication channels:
- Identify the Correct Department: Direct your query immediately to the right channel (e.g., Admissions vs. Financial Aid vs. International Office).
- Avoid Third-Party Scams: Identify official UJ web domains (
.ac.za) and safeguard yourself against fake application portals or registration scams. - Prepare Required Documentation: Know what references and identity information to gather before initiating support requests.
- Escalate Unresolved Matters: Understand how to log formal queries and follow the university’s internal administrative procedures.
Contact-Detail Verification Checklist
Before calling any number, submitting a web form, or sending an email regarding UJ, run through this quick safety check:
Official Website Check
Always check that the website domain ends strictly in .ac.za (the official educational domain for South African universities). Do not trust third-party blogs, direct download forms on external sites, or unofficial social media groups offering “direct registration help.”
Details to Verify
- Official Emails: Check that the email domain matches official university handles (e.g.,
@uj.ac.za). - Payment Details: The University of Johannesburg will never ask you to pay application or registration fees into a personal bank account or via money transfer services (e.g., eWallet, CashSend).
- Physical Locations: Ensure campus addresses correspond to officially listed UJ campus locations in Johannesburg.
Do Not Use Third-Party Directories as Source of Truth
Avoid using phone numbers listed in unverified online directories, public classifieds, or user-generated forums. Fraudsters frequently post fake helpline numbers online to intercept prospective students seeking urgent admission or housing support.
When to Use Complaints, Escalation or Regulator Routes
If standard support channels do not resolve your administrative or academic issue, follow this process:
- First Contact: Lodge your request via the UJ Call Centre (011 559 4555), the relevant faculty, or the official UJ email channels. Always obtain and save your ticket or reference number.
- Internal Escalation: If you receive no response or an unsatisfactory outcome, escalate the matter in writing to the relevant Faculty Head or Head of Department (HOD), quoting your initial reference details.
Scam and Safety Warnings
Due to high demand for university placement and funding, scammers actively target applicants and students. Be alert to the following common threats:
- Fake Admission / Registration Scams: Scammers claiming to be UJ officials who promise guaranteed placement, late application space, or hostel accommodation in exchange for an upfront cash payment or “upfront fee.”
- Phishing and Smishing: Emails or SMS messages asking you to log into a non-official website to “verify your application” or “claim your NSFAS allowance.”
- OTP & Credential Theft: No legitimate UJ official or support desk representative will ever ask for your uLink password, banking PIN, or One-Time Pin (OTP).
- Fake WhatsApp Helplines: The only admissions WhatsApp number UJ lists is +27 87 240 6854. Avoid other WhatsApp numbers or group admins claiming to represent UJ admissions or student support.
Urgent Fraud Reporting: If you suspect you have been targeted by a fake UJ agent or have inadvertently shared sensitive details, immediately change your student portal login credentials, contact your bank (if financial details were shared), and report the incident to UJ Protection Services or the South African Police Service (SAPS).
Frequently asked questions
What is the UJ admin contact number?
Call the UJ Call Centre on 011 559 4555. It handles general, study-related, admission and alumni enquiries.
What are the UJ Student Enrolment Centre contact details?
UJ routes admission and enrolment questions to 011 559 4555 and mylife@uj.ac.za. Check your application status at student.uj.ac.za. We could not confirm SEC opening days, including Saturdays, from UJ’s site.
What is the UJ student accounts email?
Student Finance is listed as studentaccounts@uj.ac.za. UJ does not list a separate refund office or bursary number.
What is the UJ WhatsApp number?
UJ lists +27 87 240 6854 as the WhatsApp number for admission enquiries.
Who do I contact for UJ postgraduate or PGDBA enquiries?
UJ does not list a dedicated postgraduate mailbox or PGDBA number. Contact the relevant faculty, the Johannesburg Business School call centre on 011 559 7600, or the UJ Call Centre on 011 559 4555.
What details should users prepare before contacting support?
Have your Student Number or ID / Passport Number, primary contact details, relevant application reference numbers, and a clear, written summary of your query ready before calling or emailing support. Never share personal passwords or security OTPs.
What should users do if they cannot get help?
Keep a log of all written correspondence and reference numbers. If standard customer care or department desks do not respond, follow the official internal escalation path by contacting the specific Faculty Secretariat or Student Services management.
Sources
- University of Johannesburg contact directory, ujdigital.uj.ac.za/Home/Contact, read 26 September 2026.
- UJ Student Portal (application status), student.uj.ac.za, read 26 September 2026.