The City of Tshwane runs its own Emergency Services Department covering fire and rescue across Pretoria, Centurion, Soshanguve, Mamelodi, Atteridgeville and the surrounding areas, reachable on a short code or through the main Call Centre.
Tshwane emergency services contact details
| Tshwane Emergency Services | 107 |
| Emergency Services via the Call Centre | 012 358 9999, then Option 1 |
| Call Centre (toll-free) | 080 111 1556 |
| Tshwane Metro Police | 012 358 7095 or 012 358 7096 |
| Police | 10111 |
| Ambulance | 10177 |
| Emergency from a mobile phone (all networks) | 112 |
Source: tshwane.gov.za.
Two ways to reach Emergency Services
The short code 107 reaches Tshwane Emergency Services directly and is the fastest route. If 107 does not connect from your network, call the Call Centre on 012 358 9999 and select Option 1, which routes to the same Emergency Services Department. Option 1 is also the route for reporting urgent by-law offences to the Tshwane Metro Police Department.
Which number for which emergency
- Fire and rescue: 107, or 012 358 9999 Option 1
- Crime in progress: 10111
- Medical emergency: 10177, or 112 from a mobile phone
- Urgent by-law offences: Tshwane Metro Police via 012 358 9999 Option 1
What to tell the operator
Give the exact street address or nearest cross street and a recognisable landmark, say what has happened and whether anyone is injured or trapped, and stay on the line until the operator has what they need. If a fire has started, get everyone out of the building first and call from a safe distance rather than from inside.
Related City of Tshwane pages
- City of Tshwane contact details
- Tshwane customer care contact
- Tshwane metro police contact number
- Municipal emergency numbers South Africa
FAQs
- What is the Tshwane emergency number? 107 reaches Tshwane Emergency Services directly.
- What if 107 does not work from my phone? Call 012 358 9999 and select Option 1, or dial 112 from any mobile phone.
- How do I report an urgent by-law offence? Through the Tshwane Metro Police Department on 012 358 9999, Option 1.