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The Tshwane Metro Police Department (TMPD) enforces municipal by-laws and traffic law across Pretoria, Centurion, Soshanguve, Mamelodi, Atteridgeville and the rest of the City of Tshwane.

Tshwane Metro Police contact number

Tshwane Metro Police012 358 7095 or 012 358 7096
Urgent by-law offences (via Call Centre)012 358 9999, Option 1
Call Centre (toll-free)080 111 1556
Tshwane Emergency Services107
Police (crime in progress)10111

Source: tshwane.gov.za.

Reporting an urgent by-law offence

The City routes urgent by-law offences to the Metro Police through Option 1 of its Call Centre on 012 358 9999, which is the same option that reaches Emergency Services. Use the direct TMPD numbers for non-urgent departmental enquiries.

What TMPD handles

TMPD or SAPS

For a crime in progress, or any situation involving immediate danger, call SAPS on 10111 rather than the Metro Police. SAPS handles criminal matters and is where a criminal case is opened. The Metro Police enforce by-laws and traffic law.

Traffic fines and roadside payments

Fines issued by TMPD are queried and paid through the City’s traffic channels rather than the Metro Police switchboard. Officers do not collect fine payments in cash at the roadside, and a demand for an on-the-spot cash payment to avoid a fine is a bribe rather than a lawful process.

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FAQs