The City of Tshwane runs a single municipal call centre that handles accounts, service faults and general queries, alongside separate emergency, metro police and departmental numbers.
City of Tshwane contact details
| Call Centre | 012 358 9999 |
| Call Centre toll-free | 080 111 1556 |
| Tshwane Emergency Service | 107 |
| Tshwane Metro Police | 012 358 7095 / 012 358 7096 |
| Tshwane Bus Service | 012 358 0839 / 012 358 0840 |
| Environmental Health Service | 012 358 4656 or 012 358 2111 |
Source: tshwane.gov.za, Important numbers.
Which number to use
The Call Centre on 012 358 9999, or the toll-free line on 080 111 1556, is the main route for municipal accounts, water and electricity faults, refuse and general service queries. Use 107 for a Tshwane emergency, and the Metro Police numbers for by-law and traffic matters. Have your municipal account number and property or erf details ready before calling, and keep the reference number you are given.
Related City of Tshwane pages
- City of Tshwane account queries contact details
- City of Tshwane water contact details
- City of Tshwane electricity contact details
- City of Tshwane complaints contact details
- Tshwane emergency services contact details
FAQs
- What is the City of Tshwane contact number? The Call Centre is 012 358 9999, or 080 111 1556 toll-free.
- What is the Tshwane emergency number? Dial 107 for Tshwane Emergency Services.
- How do I reach Tshwane Metro Police? Call 012 358 7095 or 012 358 7096.