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MANCOSA Contact Details

Verified 26 September 2026Official source onlyIndependent directoryPublished by Silas T Nkoana, Cape TownReport a wrong number

The MANCOSA contact number for new applications and enquiries is 0861 62 62 672 (study@mancosa.co.za); returning students use 0861 800 000 and general queries go to 031 300 7200. MANCOSA stands for Management College of Southern Africa, and its head office is at 26 Samora Machel Street, Durban. MANCOSA splits its contact by where you are in your studies, and getting that right is the whole trick. A new application, a returning student re-registering for year two or three, and a general query each have their own number, and they are not interchangeable, because they reach different teams. There is a second, less obvious split for qualification verification, which goes to the Registrar’s Office through the student bureau mailbox rather than to any of the three numbers. MANCOSA is also one of the few South African institutions that opens on Saturdays, though with different hours for the switchboard and for student services. And unusually for a distance-learning provider, it runs nine learning centres with their own numbers and mailboxes. All details come from MANCOSA’s own contact page.

Official contact channels

Admissions and student support

MANCOSA is a private higher education institution offering undergraduate degrees, diplomas and certificates, and postgraduate qualifications up to doctorate level, across schools of Business, Education, Information and Digital Technology, and Healthcare, alongside corporate training and online courses. It is part of Honoris United Universities. The reason applications and re-registrations have separate numbers is that they are genuinely different processes: a first application involves admission and accreditation checks, while re-registration is a progression decision based on your existing record. Employers and other institutions seeking to verify a qualification should use the student bureau mailbox rather than the enrolment lines.

MANCOSA enquiry: how to ask about studying

Prospective students can enquire through the Enquire Now form at mancosa.co.za/enquiry, call 0861 62 62 672 or email study@mancosa.co.za. Applications are made online through the applicant portal linked as “Apply” on mancosa.co.za, not by post, so there is no admissions postal address for a motivational letter. Registered students use the Student Services Support Desk, an online form with no separate number. MANCOSA does not publish a separate exams number: its Institutional Rules route all queries to a Freshdesk ticket or 0861 800 000. Incomplete-module registration and deferrals go to rereg@mancosa.co.za.

What does MANCOSA stand for?

MANCOSA stands for Management College of Southern Africa. Its legal name is MANCOSA (Proprietary) Limited, trading as Management College of Southern Africa. It is a private higher education institution, not a public university: MANCOSA is registered with the Department of Higher Education and Training (DHET) as a Private Higher Education Institution, registration number 2000/HE07/003. It was founded in 1995 and has been a founding member of Honoris United Universities since 2017.

Is MANCOSA accredited?

Yes. MANCOSA says it has received accreditation for all its academic programmes from the Council on Higher Education (HEQC), which it first obtained in 2002, and it is registered with DHET under number 2000/HE07/003.

Can I study at MANCOSA without matric?

MANCOSA’s Institutional Rules say an alternative access route is available for mature-age applicants or via Recognition of Prior Learning (RPL) for applicants who do not meet the minimum entry requirements. RPL applications need all qualifications, short-course certificates, a detailed dated CV and a personal motivation letter of at least 150 words. A Higher Certificate programme requires an NSC with a Higher Certificate, Diploma or Bachelor’s pass. No programme called a bridging course was found on MANCOSA’s site.

MANCOSA accounts and finance department

MANCOSA does not publish a separate finance or accounts department phone number. Its Payment Hub lists these mailboxes: cdi@mancosa.co.za for self-paying students, corporatepayments@mancosa.co.za for company-sponsored students, and debitorders@mancosa.co.za for completed debit order forms. Self-paying students can pay online by card, by EFT to the public beneficiary “MANCOSA” or “MANCOSA ABSA” using their Student Number or Lead ID as reference, by Zapper or by debit order. MANCOSA warns not to pay self-paid fees into company bank accounts, as the fees will not be allocated correctly. Company-sponsored payments use the banking details PDF on the MANCOSA Payment Hub, with the company name and student reference number.

MANCOSA complaints email address

MANCOSA’s Institutional Rules say all queries and complaints must go through a Freshdesk ticket at MANCOSA.freshdesk.com/support/tickets/new or 0861 800 000. A formal grievance uses the prescribed Grievance Form, only after reasonable internal recourse has been exhausted, with supporting documents, and is sent to the Office of the Registrar at grievances@mancosa.co.za. Anonymous complaints against a person will not be considered.

Graduation enquiries

MANCOSA does not publish a graduation-specific email address or number on its contact page, graduation page or Institutional Rules. Use a Freshdesk ticket or 0861 800 000. Students owing fees are not invited to the physical ceremony and receive certificates only once fees are paid.

Ethical clearance email

Research ethics clearance goes to the MANCOSA Human Research Ethics Committee (M-HREC), registered with the NHREC as REC-012623-060, at mhrecadmin@mancosa.co.za (extension 7587), Research Directorate, Level 4 Samora House, Samora Machel Street, Durban.

Campus/address information

Where is MANCOSA located?

MANCOSA’s national head office is at 26 Samora Machel Street, Durban 4001 (postal address P.O. Box 49494, East End, Durban; telephone 031 300 7200), according to its PAIA manual. It also runs nine learning centres: Durban, Johannesburg, Cape Town, Pretoria (Centurion), Gqeberha, East London, Polokwane, Mbombela and Windhoek.

Office hours, quoted by MANCOSA in Central African Time: Monday to Friday 08:00 to 16:30; Saturdays 08:00 to 12:00 for the switchboard and new enrolment; and Saturdays 08:00 to 12:30 for student services. Note that student services stays open thirty minutes longer on a Saturday than the switchboard does.

Escalation routes

  • Use the number that matches your stage (new application, re-registration or general query) and quote your student or application number.
  • For a matter tied to a specific campus, contact that learning centre directly using its own number and mailbox above, rather than the national lines.
  • Records, transcripts and qualification verification go to student.bureau@mancosa.co.za and on to the Registrar’s Office. These are the requests most often sent to the wrong place.
  • Keep a written record. MANCOSA publishes mailboxes for every centre, so a matter that has stalled on the phone can be restated in writing with the history attached.

Frequently asked questions

What does MANCOSA stand for?

Management College of Southern Africa. It is a private higher education institution registered with DHET (2000/HE07/003), not a public university.

Where is MANCOSA located?

The head office is at 26 Samora Machel Street, Durban 4001, with learning centres in Durban, Johannesburg, Cape Town, Pretoria (Centurion), Gqeberha, East London, Polokwane, Mbombela and Windhoek.

How do I make a MANCOSA enquiry?

Use the enquiry form at mancosa.co.za/enquiry, call 0861 62 62 672 or email study@mancosa.co.za.

What is the MANCOSA accounts department contact?

There is no separate finance phone number. Email cdi@mancosa.co.za (self-paying students), corporatepayments@mancosa.co.za (company-sponsored) or debitorders@mancosa.co.za (debit orders).

What is the MANCOSA complaints email address?

Queries and complaints go through a Freshdesk ticket or 0861 800 000; formal grievances go to grievances@mancosa.co.za.

Is MANCOSA accredited?

Yes. MANCOSA says all its academic programmes are accredited by the Council on Higher Education (HEQC).

Sources

The telephone numbers, email addresses, office hours and learning centre addresses on this page were read from MANCOSA’s own contact page at mancosa.co.za on 30 August 2026. Nothing has been inferred or taken from a directory. Institutional contact routes change between intakes, so confirm against mancosa.co.za before relying on them.

  • MANCOSA Contact page, mancosa.co.za/contact/, read 26 September 2026 (Windhoek centre, enquiry form, support desk, portal)
  • MANCOSA PAIA Manual, mancosa.co.za/wp-content/uploads/2025/11/MANCOSA-PAIA-MANUAL.pdf, read 26 September 2026 (head office and postal address)
  • MANCOSA Accreditation and Our History pages, mancosa.co.za/about-us/, read 26 September 2026
  • MANCOSA Institutional Prospectus, mancosa.co.za/wp-content/uploads/2024/03/MANCOSA-Institutional-Prospectus.pdf, read 26 September 2026 (full name)
  • MANCOSA Payment Hub, mancosa.co.za/mancosa-payment-hub/, read 26 September 2026
  • MANCOSA Institutional Rules 2026, mancosa.co.za/wp-content/uploads/2026/07/MANCOSA-Institutional-Rules-2026.pdf, read 26 September 2026 (complaints, grievances, RPL, graduation)
  • MANCOSA Graduation October 2026 page and M-HREC page, mancosa.co.za, read 26 September 2026