Lee Morgan Contact Details

Official-source status

Before acting on or saving contact details, ensure you are referencing verified company documentation or the official portal for Le Morgan Direct Marketing (Pty) Ltd. Unofficial third-party directories or social media posts may contain outdated numbers or fraudulent details. Always cross-check channels via the official domain (lemorgan.co.za) or your official credit agreement documentation before submitting payments or sensitive personal information.

Best contact route by issue

To get the fastest response, route your query directly to the relevant department:

• General Sales & Product Enquiries: Use the primary sales line or submit an online web enquiry.
• Customer Support & Order Tracking: Route through customer care for assistance with ongoing deliveries or account updates.
• Billing & Account Payments: Contact the dedicated accounts division for balance updates, monthly statements, or account settlements.
• Returns, Exchanges & Damaged Items: Submit reports directly to the customer care team within the required timeline.

Customer care and support options

Official contact routes for direct communication include:

• Sales Line: +27 10 025 4455
• Sales Email: [email protected]
• Customer Care Email: [email protected]
• Accounts Email: [email protected]
• Online Order Support: [email protected]
• Physical Address: 212 Boundary Park, Cnr Epsom Avenue & Malibongwe Drive, Randburg, Johannesburg, 2162, South Africa

Online

For general enquiries or to explore product options, you can submit an online form directly through any product listing on the official website by selecting the Enquire Now feature. A representative will contact you directly to guide you through payment plans and direct sales arrangements.

WhatsApp or self-service options

Le Morgan provides direct messaging for customer convenience:

• Official WhatsApp Channel: +27 21 137 6582
• In-Store Enquiries: Physical retail stores operate across major South African shopping centres, including Maponya Mall, Southgate Mall, Mall@Carnival, The Glen, Wonderpark, and Waterfall Mall.

Complaints

If you experience service failures, billing issues, or damaged goods:

1. First Contact: Submit a formal complaint in writing to [email protected] or contact customer support.
2. Reference Tracking: Request and keep a written ticket or reference number for your issue.
3. Provide Proof: Attach order confirmation emails, delivery notes, or photos of damaged goods.

Fraud or escalation routes

If an issue remains unresolved through internal customer care:

• Credit/Account Disputes: Escalate credit agreement or payment disputes to the National Credit Regulator (NCR)or the Credit Ombudsman if applicable.
• Consumer Rights Disputes: Escalate unfulfilled orders or unresolved contractual complaints to the Consumer Goods and Services Ombudsman (CGSO).
• Fraud Awareness: Never pay into unverified personal bank accounts. Always verify banking details using official payment channels provided directly on official invoices or portals.

Safety Warning: Beware of fraudulent telephone calls or unofficial social media accounts claiming to act on behalf of customer care. Never share your banking PINs or OTPs.

What to prepare before contacting

To ensure prompt support, have the following details ready before calling or emailing:

• Your full name and ID number.
• Your account number or order reference number.
• Proof of payment (if inquiring about billing or payments).
• Clear photographs of damaged items or defective products (for returns/exchanges).

Related contact pages

• Consumer Services Contact Details
• fake customer care numbers South Africa
• 45 Contact Details
• Betshezi Contact Details
• Cook for Life Contact Details
• Ekhaya 157 Contact Details
• General Maggie Mathebula Contact Details

FAQs

What is the safest way to find Lee Morgan contact details?

The safest way is to visit the official website (lemorgan.co.za) or check your original sales and credit documentation. Avoid relying on third-party user forums or unverified online directories.

What information should I prepare?

Have your South African ID number, account or order reference number, proof of payment, and relevant photos or documentation ready before contacting support.

What should I do if I cannot verify the details?

Do not send payments or submit personal information. Reach out directly using a physical retail store location or contact customer care via verified official channels.